Dental Receptionist - Saturdays & Sundays

Department: Practice Recruitment

Employment Type: Permanent

Location: IB4U Birmingham

Compensation: £12.71 / hour

*Exciting Dental Receptionist Position - Invisiblebraces4u Birmingham*

*Part-Time Position - Saturdays & Sundays 9:30AM-6:30PM*

Invisiblebraces4u (IB4U) are currently seeking an experienced Dental Receptionist to join us at our practice, IB4U Birmingham. This is a fantastic opportunity to join a vibrant and family-orientated practice team in the West Midlands area.

You will be joining a fantastic team of clinicians and wider support, led by our founders, who all work together in harmony to deliver a brilliant patient journey. The practice is very accessible via public transport, only a 5 minute walk from Selly Oak train station.

Key Responsibilities

• Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
• Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
• Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
• Collecting & recording patient payments and pursue any debts in accordance with the practice payments policy

Skills, Knowledge and Experience

• Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
• However, if have no Dentistry experience, then a background within a front of house, customer service or medical coordinator role will also be considered
• Dentally software experience is preferred but not essential
• Ensuring CQC requirements are met at all times
• Experience in providing exceptional patient care/customer service

Benefits

• A competitive hourly rate of £12.71 per hour is on offer for this position
• Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
• Company wide all-expensed Christmas Party & Awards Night, plus regular socials & events
• Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
• Company training events, lunch & learns, additional courses