Healthcare & Life Science Key Account Manager

What You Can Expect

Business Development & Market Growth

• Develop and execute a Healthcare & Life Sciences growth strategy focused on Medical Devices, Diagnostics, Healthcare Products, and GDP-compliant logistics opportunities.
• Identify, qualify, and develop a robust pipeline of strategic Healthcare & Life Science customers.
• Generate new business opportunities within medical device manufacturers, healthcare providers, pharmaceutical companies, biotech organisations, and healthcare distributors.
• Drive profitable revenue growth through strategic customer acquisition and account expansion.
• Monitor healthcare market trends, regulatory changes, and emerging opportunities to support business development initiatives.
• Collaborate with product and operational teams to develop sector-specific customer solutions.

Key Account Management

• Build and maintain strong relationships with key stakeholders, including Supply Chain Directors, Procurement Leaders, Quality Managers, Operations Managers, and Executive Management.
• Develop strategic account plans for designated Healthcare & Life Science customers.
• Increase share of wallet through cross-selling and upselling of logistics and supply chain solutions.
• Act as the primary commercial contact for assigned strategic healthcare accounts.
• Maintain regular business reviews and executive-level customer engagement.
• Ensure high levels of customer satisfaction, retention, and long-term partnership development.

Healthcare & Life Science Expertise

• Promote solutions supporting Medical Device and Healthcare supply chains, including:
• Air Freight, Ocean Freight, Contract Logistics, Temperature-Controlled Solutions, GDP-Compliant Transportation, Value-Added Healthcare Services
• Develop a strong understanding of healthcare regulations, quality requirements, and industry standards.
• Support customers in identifying compliant and efficient logistics solutions for regulated healthcare products.
• Act as an internal advocate for the Healthcare & Life Science vertical.

Sales Performance & CRM Management

• Achieve personal sales targets and growth objectives established at country and regional level.
• Maintain an accurate and actively managed sales pipeline within the CRM system.
• Ensure all opportunities, activities, forecasts, and customer interactions are documented according to company standards.
• Provide regular sales forecasts and market intelligence to management.
• Comply with all company sales processes, KPI requirements, and reporting standards.

Internal Collaboration

• Work closely with Operations, Product Management, Quality, and Customer Service teams to deliver healthcare-specific solutions.
• Engage healthcare subject matter experts during customer opportunities and strategic projects.
• Support knowledge sharing and mentoring of sales colleagues regarding Healthcare & Life Science market opportunities.
• Participate in industry events, healthcare trade fairs, and customer networking activities.

What You Bring

• Minimum 5 years of Business Development/Sales experience within Healthcare & Life Sciences, Medical Devices, Pharma, Biotech, or Healthcare Logistics.
• Proven track record of achieving or exceeding sales and growth targets.
• Strong understanding of the Healthcare & Life Sciences market, including regulatory and quality requirements.
• Knowledge of GDP-compliant, temperature-controlled, and healthcare logistics solutions is highly desirable.
• Excellent relationship-building and communication skills with the ability to engage stakeholders at all levels.
• Ability to develop new business opportunities, manage strategic accounts, and drive profitable growth.
• Self-motivated, results-driven, and able to work independently while collaborating across functions.