Regional Operations Assistant

Welcome to Miles & Barr, we’re known for leading the way in Kent. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 12 offices and over 190 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell and let their property.

Let’s talk about the Regional Operations Assistant role. It involves:

Operations & Administration

• Providing day-to-day operational and administrative support to the Regional Operations Manager and wider leadership team.
• Supporting the smooth running of branches and offices across the region.
• Must be able to travel between offices as and when required.
• Coordinating operational requests, ensuring actions are followed up and completed.
• Maintaining accurate records, spreadsheets, trackers and operational documentation.
• Handling sensitive and confidential information appropriately and maintain a high level of discretion at all times.

Data, Reporting & Excel

• Using Microsoft Excel confidently is an important part of the role, specifically use of formulas, maintaining spreadsheets, ensuring data accuracy and reporting.
• Working accurately with numbers and demonstrate a strong attention to detail.
• Reconciling information across different systems and identify discrepancies.
• Developing and maintaining trackers to monitor key business activities, deadlines and performance measures.

People Support

• Supporting onboarding and offboarding processes for employees.
• Preparing and issue letters and documentation as required.
• Assisting with recruitment including proactive candidate sourcing and talent pipelining.
• Supporting internal communications and ensure key information is shared with teams.
• Organising team meetings, events and regional initiatives.
• Handling employee and business information sensitively and confidentially.

Location: Head Office (Herne Bay)

Reporting to: Regional Operations Manager

Contract: Full Time 8:30 - 5pm Monday to Friday | Permanent

Salary: Depending on experience (£28,000-£30,000)

At Miles & Barr, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication.

Join us and experience a workplace that truly values you. Apply today!