Firehouse Assistant Manager

Department: Restaurants & QSR

Employment Type: Permanent - Full Time

Location: Skegness

Reporting To: Eleanor Nash

Ready to take our pizza game to the next level?

If you live for the rush of a busy shift and have a serious obsession with great food, we want you as our next Assistant Manager.

This is a high-energy role for a leader who wants to be the heartbeat of a fast-paced resort restaurant, driving world-class guest experiences and leading a team that truly loves what they do.

You’ll own the floor, leading from the front to deliver lightning-fast service and perfect pizzas that always hit our exacting brand standards. By turning the Manager’s vision into reality, you’ll play a pivotal role in smashing commercial targets and elevating venue performance.

You’ll become a master of the metrics, using real-time data to keep the energy high and the queues moving, all while maintaining total control over stock, cellar routines, and safety.

More than just managing operations, you’ll be the mentor your team needs—modelling "above and beyond" behaviour and coaching in the moment to keep spirits high.

Key Responsibilities

• Guest satisfaction/NPS
• Revenue and spend per head
• Labour cost vs budget
• Food safety audit scores
• Speed of service
• Team engagement and retention
• Stock/waste control