Alternative Feeds Administrator

Application Deadline: 6 September 2026

Department: Alternative Feeds & Blends

Employment Type: Fixed Term - Full Time

Location: Launceston

We’re looking for a detail-oriented and customer-focused individual to join our team as an Alternative Feeds Administrator. If you enjoy working in a fast-paced environment, are highly organised, and take pride in delivering great service, this role offers a fantastic opportunity to support a key part of our business. You’ll be part of a collaborative team that supports British agriculture and works together across departments to deliver high standards and shared success.

About The Role

Contract: Temporary (12 months)

Hours: Full-time

Hours of Work: 40 Hours per week, working Monday to Friday

As an Alternative Feeds Administrator, you’ll support the day-to-day operations of the Alternative Feeds Trading team. You’ll help manage customer contracts, process orders, coordinate deliveries, and maintain accurate records. This is a varied role that combines administrative precision with customer service and teamwork.

Key responsibilities include

• Being the first point of contact for customers, delivering friendly and professional support

• Responding to enquiries with clarity, empathy, and a solution-focused mindset

• Supporting monthly customer contract call-outs and coordinating orders for Buckets and Blocks

• Processing call-offs and managing sales and purchase contracts using internal systems

• Liaising with suppliers and transport providers to ensure smooth delivery operations

• Maintaining accurate customer records and contract details

• Supporting contract administration and contributing to efficient workflows

About You

• Proven experience in an administrative or customer service role

• Strong communication skills with a clear and approachable style

• Confident using Microsoft Office, especially Excel and Word

• Excellent attention to detail and numerical accuracy

• Comfortable learning new systems and managing multiple tasks

• Friendly, proactive, and committed to delivering great service

• A collaborative team player who also works well independently

What We Offer

Scottish Widows contributory pension – company will match up to 5%

Up to 25% colleague discount in store

Free parking on site

33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)

Excellent training and development opportunities

Plenty of career progression opportunities

Life Assurance

Employee Assistance Programme with Retail Trust

Comprehensive colleague benefits

Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.