Sales Development Representative

Computime UK, Leeds LS16

£25,000 basic, £34,000 OTE, uncapped commission

Computime has been building workforce management software since 1989. Our systems handle time and attendance, absence, rotas, visitor management and access control for over 800 customers across the UK, from small teams to large multi site operations. We are a small, close knit team based in north Leeds, which means everyone here has real ownership of what they do.

The role

This is a junior sales role looking after two things: our existing customers and our inbound enquiries.

Most of our customers have been with us for years and only use part of what we offer. A big part of the job is talking to them, understanding how they work now, and showing them what else the system can do, whether that is moving from our installed software to our cloud product, adding the mobile app, or bringing in visitor management, fire roll call or access control.

The rest of the job is looking after new enquiries. People come to us through the website, free trials and the phone. You will respond to them quickly, find out what they need, and either help them yourself or bring in the right person to run a demo.

Day to day you will be:

• calling and emailing existing customers about upgrades and additional modules
• responding to new enquiries from the website, trials and phone
• qualifying what a prospect actually needs before anything is quoted
• booking and sitting in on product demonstrations
• keeping customer records and follow ups up to date
• putting together simple quotes and following them through
• learning our products properly so you can answer questions with confidence

What we are looking for

You do not need sales experience and you do not need a degree. We would rather train the right person than hire the wrong one with a CV full of software sales.

What matters:

• you are comfortable picking up the phone and talking to people you have not met
• you listen more than you talk
• you are organised enough to follow up when you say you will
• you can write a clear, tidy email
• you are curious about how businesses work and willing to learn a product properly
• you are honest with customers, including when the answer is no

If you have worked in retail, hospitality, a call centre or anywhere else that involved dealing with people all day, that counts for a lot here.

What we offer

• £25,000 basic salary, with £9,000 on target commission on top and no cap on what you can earn
• commission paid on both upgrades to existing customers and new business
• full training on our products and on how we sell them
• 23 days holiday plus bank holidays
• pension scheme
• health rewards scheme
• a small team where you will learn from people who have done this for years, not a script and a headset
• free parking at our Leeds office
• genuine progression, this is a role we want someone to grow out of

How to apply

Send your CV and a short note telling us why you think you would be good at this to Sign in to view email. You do not need a formal cover letter. A few honest paragraphs will tell us more.