LR250605 Out of Hours Team Coordinator

Out of Hours Team Co-ordinator

A very exciting opportunity has arisen within the Out of Hours Primary Care Service. We are looking to recruit two experienced and motivated individuals to join the GMED service as Team Coordinators on a permanent, part-time basis (total of 0.6 WTE)

Hosted by Health & Social Care Moray on behalf of Aberdeenshire and Aberdeen City HSCPs, the Out of Hours Service provides urgent clinical care to the population of Grampian between the hours of 18:00 08:00 Monday to Friday, and over 24 hours at weekends and Public Holidays.

Our service is one of the most dynamic and fast-paced areas of the healthcare system, employing over 300 medical, clinical and support staff who work together to deliver high-quality care across the region.

The Team Coordinator plays a key role in supporting the safe and effective day-to-day operational management of the Out of Hours service.

Acting as a central point of coordination during out of hours periods, you will:

• Oversee service flow and ensure timely patient management
• Allocate and coordinate staff and resources across multiple sites
• Provide first-line supervision and support to dispatch and driver teams
• Respond to operational issues in real time, including staffing pressures and service demand
• Ensure compliance with standard operating procedures and local policies
• Support service delivery by identifying opportunities to improve operational processes

You will work closely with clinical and operational colleagues to maintain service performance and ensure safe, responsive care delivery.

You Will

• Have experience in a busy operational or service environment, ideally with previous supervisory or team leadership experience
• Demonstrate excellent communication, organisation and problem-solving skills
• Be confident in using IT systems to support service delivery
• Be able to work under pressure, make decisions and prioritise effectively
• Have a flexible approach to working patterns

Previous experience of working within an Out of Hours or healthcare environment is desirable.

This post is based on a 4-week rolling rota, primarily covering weekend Out of Hours periods.

Shifts Include

• Friday evening:
• 17:00 01:00
• Saturday and Sunday:
• Early: 07:00 16:00
• Late: 16:00 01:00

Please Note

• Shifts are worked on a rotational basis, including a mix of early and late duties
• Weekend, Friday evening and Public Holiday working is essential to the role
• A high degree of flexibility is required to meet service needs

Additional Information

The role is primarily based in Aberdeen, with occasional travel across Grampian when required. A full, clean driving licence is therefore essential.

For an informal discussion or further information, please contact: Martyna Chlost, Service Manager Sign in to view email

Interviews to be held 29th September 2026

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information For Candidates

AI-generated content for the completion of Supporting Statements may lack specificity and fail to address key criteria outlined in the job description. Personalisation is essential to convey individual skills, knowledge, and experiences effectively.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at [email protected].

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

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NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

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