Fraud and Cyber Portfolio Oversight Manager | S3 | Risk & Compliance | Multiple locations | Internal Mobility

Fraud and Cyber Portfolio Oversight Manager | S3 | Risk & Compliance | Multiple locations | Internal Mobility

Country: United Kingdom

IT STARTS HERE

Santander ( www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

THE DIFFERENCE YOU MAKE

The Economic Crime Oversight Function in Economic Crime Risk is looking for a Fraud and Cyber Portfolio Oversight Manager based out of Milton Keynes or Glasgow.

This role will be accountable for supporting oversight, challenge, and guidance to ensure that economic crime risks are identified, managed, and mitigated effectively across the business, in collaboration with the wider function and relevant business areas. Contribute to strengthening the bank’s control environment, supporting informed decision-making, and ensuring compliance with regulatory and internal policy expectations. Support the organisation to manage economic crime risk proactively while supporting safe and sustainable business growth.

The role holder will focus on Fraud and Cyber risk expertise, operating within the broader Economic Crime Risk Oversight Team.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Economic Crime Risk Management and Oversight: Is responsible for supporting the execution of the Function’s Strategy and priorities. This will require working collaboratively across teams and disciplines, as required.

• Fraud Change Oversight: Supports the oversight over strategic, tactical, operational, and regulatory change initiatives, across people, process and technology. This ensures that economic crime risks are appropriately considered and embedded into new processes, systems, products, and customer journeys from the outset.

• Operational Effectiveness and Performance: Responsible for monitoring operational performance through the assessment of MI, reporting and governance, to assess the sustainability of operations and the effectiveness of economic crime controls, with a focus on recently implemented change activity.

• RCSA and Issue Oversight: Responsible for the oversight of known control weaknesses, incidents, audit findings, and regulatory concerns are identified, correctly classified and recorded and managed to effective and timely resolution.

• Fraud Assurance: Work in collaboration with assurance and monitoring teams within Line 2, supporting with SME knowledge and the overall output of reports

• Cyber: Work in collaboration with Line 2 Cyber team, with a focus on Fraud activity and associated threats.

• Waivers & Dispensation Approvals: Responsible for the governance of Waivers & Dispensation Approvals, assessing requests where deviations from standard policy or controls may be required.

• High Risk Referrals / Queries & Advice: Act as a centre of expertise for complex or sensitive economic crime matters.

• Decision Making Consultation: Supports the provision of subject matter expertise and risk-based challenge to senior stakeholders and operational teams for key economic crime decisions. This helps ensure that decisions relating to economic crime risk are consistent, proportionate, and aligned to regulatory expectations and organisational standards.

• SME Training Input: Contributes to SME Training Input, helping to build capability and awareness across the organisation.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Good understanding of the financial services industry, the political and economic environment and Santander strategy and initiatives (Required)

• Strong process facilitation, project management, and analytical skills (Required)

• Sound knowledge and understanding of regulatory framework of UK financial services, industry trends and best practice (Required)

• Strong process facilitation, project management and analytical skills (Required)

• Broad experience in Economic Crime oversight as a senior manager across different aspects of financial services / financial markets, and within a global organisation. (Required)

• Strong knowledge and understanding of Fraud risk management and oversight (Required)

• Keeps up to date with changes in regulation and legislation. Review’s policy changes being able to articulate its impact on San UK and possesses strong understanding in more than one policy area. (Required)

• The role holder will have the ability to interpret and articulate regulation, statute, and guidance in a business context, delivering complex information in a way that is simple and easy to understand. (Required)

Education

• Relevant academic/regulatory qualification (Preferred)

• Post graduate qualification/experience (Preferred)

• Strong experience in Line 2 Economic Crime Risk Function (Required)

Languages

• English (Required)

Hard Skills

• Ability to see the bigger picture and to apply commerciality and judgement from a regulatory perspective to internal and market information. (Required)

• Excellent attention to detail, interpersonal and problem-solving skills (Required)

• Excellent analytical, interpretation, influencing and communication skills; with an ability to communicate and network effectively to influence management and external parties (Required)

• Demonstrated experience in developing relations with senior stakeholders (Required)

• Organisation skills and the ability to develop risk management strategies and processes (Required)

Soft Skills

• May have line management responsibilities (Required)

• Ability to build collaborative relationships across the business to Senior Manager level (Required)

• Builds relationships with external suppliers/agencies and industry bodies. (Required)

• Strong interpersonal skills - persuades and influences others, using a range of approaches, to achieve deliverables (Required)

• Able to plan and organise own time within objectives and to know how work relates to others (Required)

• Good oral and written communication skills (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.

Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range

£54,318.00 - £81,478.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.

• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.

• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.

• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location.

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

For further Guidance please visit Internal Mobility - Candidate Guidance.

Please contact Lou Simpson – Sign in to view email