Field Training Administrator

About The Role

As the Field Training Administrator, your primary focus will be on the coordination and administration of training activity for retail staff. You will be responsible for scheduling in-person and virtual training sessions, managing training records, and supporting attendance tracking and follow-up. You will also assist in the preparation of visually engaging training materials using Adobe InDesign.

This is a hybrid role, working 37.5 hours Monday-Friday and is well-suited to someone highly organised, proactive, and comfortable managing multiple administrative tasks to support a fast-paced retail learning environment.

What Wren Offer

• Free access to our onsite gym
• Enjoy subsidised meals in our two fantastic restaurants
• Free on-site parking
• Staff discount on purchasing a kitchen after 1 year of continuous employment!
• Individual training budget for personal development
• Free annual eye tests as well as a contribution to new glasses
• Refer a Friend Scheme
• Quarterly Bonus Scheme

Main Responsibilities

• Coordinate and schedule all in-person and virtual training sessions for retail teams
• Maintain up-to-date training records and calendars across internal systems
• Track and support attendance by issuing reminders, logging participation, and following up as needed
• Assist in creating and formatting training documents using Adobe InDesign
• Generate basic reports on training activity, including attendance and completion rates
• Liaise with key stakeholders to ensure smooth scheduling and communication of training plans
• Support internal communications relating to training — including updates, invitations, and follow-up messages
• Provide general administrative support to the Training team across a range of tasks

About You

Desired Skills and Knowledge

• Strong organisational and time management skills, with the ability to juggle multiple priorities
• Confident using Microsoft Office, particularly Excel, for data entry and reporting
• Experience using Adobe InDesign to produce professional documents
• High attention to detail when updating records or preparing training communications
• Excellent written and verbal communication skills
• A proactive and responsive approach to supporting training delivery and follow-up
• Previous experience in an administrative or coordination role (experience in a training or retail environment is desirable but not essential.

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still!

As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.