Road Safety Driver and Rider Skills Manager

Road Safety Driver and Rider Skills Manager | 11070 | Permanent Contract | 37 hours per week | £39,862 to £41,771 per annum (Scale J) | County Hall

Norfolk County Council's Public Health Road Safety Team delivers the National Driver Offender Retraining Scheme (NDORS) on behalf of Norfolk Constabulary, alongside a range of commissioned and commercial driver, rider and business education programmes that support safer road use and reduce casualties across Norfolk.

We are seeking an experienced and innovative Road Safety Driver and Rider Skills Manager to lead the quality, performance and development of these programmes, ensuring high standards of delivery, compliance, safety and customer experience.

Working closely with the Road Safety Commissioning Manager, training providers and key partners, you will use data, evidence and evaluation to shape and improve driver and rider education initiatives. You will oversee; trainer and Approved Driving Instructor (ADI) recruitment, driver and rider commissioned contracts are delivered in line with NCC policies and national standards and work with the road safety partnership to develop and evaluate driver, rider and driving for business campaigns and funded interventions.

The role includes leading commissioned trainers and internal staff, motivating continuous improvement, and identifying opportunities to grow commercial traded services. You will also lead safe system focus groups as directed by the road safety partnership and ensure programmes are evidence-based, focused on behaviour change, demonstrate measurable impact and value for money.

This is an excellent opportunity for someone with leadership experience, experience in driver or rider education, instructor development, road safety, trading standards, DVSA-regulated services or a related field. You will be confident managing people and contracts, building effective partnerships, delivering high-quality services and applying a proportionate, risk-based approach to operational delivery.

A recognised driver training qualification is desirable, although extensive relevant experience as described above will also be considered as meeting this criteria. Candidates who do not currently hold an NDORS licence are encouraged to apply, as training and support will be provided to achieve the required accreditation.

A full and clean driving licence and access to a vehicle are essential, as the role involves travel across Norfolk and occasional national travel. Lone working forms part of the role.

Please refer to the Job Description and submit your CV together with a supporting statement, providing clear evidence and examples of how you meet each of the essential criteria.

For more information about this role, please contact: Laura Partridge Road Safety Commissioning Manager Sign in to view email

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.

• Financial benefits such as:

  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via https://fa-eqie-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/faces/FndOverview?macKey=ACA1GN%2FcSRKlOeLU&_afrLoop=8587015335213240&_afrWindowMode=0&_afrWindowId=mx7eds1sa&_adf.ctrl-state=qofe3tmob_108&_afrFS=16&_afrMT=screen&_afrMFW=1163&_afrMFH=525&_afrMFDW=1280&_afrMFDH=720&_afrMFC=8&_afrMFCI=0&_afrMFM=0&_afrMFR=158&_afrMFG=0&_afrMFS=0&_afrMFO=0&data=05|01|[email protected]|711048ee91fb439ca0df08dab8f3665c|1419177e57e04f0faff0fd61b549d10e|0|0|638025652768647030|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=ZyIhjqXgq6+G/TmYvqyLbRm/Z/VHZfFXi4/YMeOq+p8=&reserved=0" title="https://eur02.safelinks.protection.outlook.com/?url= https://fa-eqie-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/faces/FndOverview?macKey=ACA1GN%2FcSRKlOeLU&_afrLoop=8587015335213240&_afrWindowMode=0&_afrWindowId=mx7eds1sa&_adf">myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 30 August 2026 23:59

All other applicants closing date: 06 September 2026 23:59