HR System and Analytics Specialist

Overall Purpose of The Job

The HR System and Analytics Specialist supports the smooth running, administration, and continuous improvement of HR systems across the business and will be the primary point of contact to support, analyse and develop reports for corporate HR reporting. The role is responsible for ensuring data accuracy, maintaining system processes, and providing technical support to users, helping to deliver an efficient and reliable HR systems experience.

This role requires an inquisitive and solutions-focused individual with a strong attention to detail and a proactive approach to problem-solving. The successful candidate will be comfortable investigating issues, understanding how systems and processes work, and identifying opportunities to improve ways of working. Functioning collaboratively with colleagues across HR and the wider business, they will support user knowledge and confidence through clear guidance and training materials to develop capability and maintain compliance with the V. HR systems.

Key Responsibilities and Tasks

HR Systems Administration

• Administer HR systems, ensuring data accuracy, routine updates, and smooth operations.
• Manage user access, run audits, and troubleshoot issues.
• Support HR Systems Lead with configuration, upgrades, releases, and testing cycles

Reporting & Insights

• Support the delivery of high-quality people analytics that enable data-driven decision-making across the organisation.
• Support the production and distribution of regular HR system reports, ensuring data accuracy and consistency.
• Assist with reporting requests, helping to extract, validate, and present data in a clear and meaningful way for stakeholders.

Technical Problem-Solving

• Investigate system issues, identify root causes, and propose solutions.
• Work with HR colleagues to understand needs and ensure the system supports them effectively.

Process Improvement

• Identify opportunities to streamline workflows, enhance system functionality, and support automation.
• Assist with testing and implementing system upgrades or integrations.

Training & Support

• Create user guides, training materials, and deliver sessions to keep the team up to date.
• Provide ongoing support to users and act as a resource for questions or best practices.

Team Collaboration

• Partner with the HR team to understand business needs, ensuring the system evolves to meet them.
• Step in for the HR Systems Lead when needed to keep operations running smoothly.

Essential

• Experience with HR systems administration (e.g. HRIS, ATS platforms).
• Strong analytical skills and a curious mindset to investigate system behaviours.
• Excellent attention to detail and commitment to data quality.
• Good communication skills, with the ability to translate technical concepts to non-technical users.
• Experience using analytical tools such as Power BI, expert knowledge of Excel and creating dashboards

Desirable

• Exposure to system integrations or configuration changes.
• Experience creating training materials or leading user training sessions.