FOH Team Member

Company Description

Located in the heart of Baldock, the Old White Horse is a neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers. Standing proud, just off the A1 junction 10 and a 2-minute walk from the train station; I’d guess you’d call us one big happy family who are always here when guests fancy a drink or a bite to eat.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front Of House Duties Include

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us

Other information

We Will Offer You a Great Package

• £10.85 - £12.71 p/h + tips
• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• Career development programme
• 30% dining discount of all managed houses
• Great working environment and great prospects!