Clinic Receptionist

Ophthalmology Receptionists (3 Posts)

Ophthalmology and Orthoptic Department

We are looking to recruit three part-time Receptionists to join our friendly and busy Ophthalmology and Orthoptic Department:

• 2 x Receptionist – 5 days per week
• 1 x Receptionist – 2 days per week

Are you organised, hardworking, and able to work effectively as part of a team? Do you thrive in a busy environment and enjoy providing excellent customer service?

We are seeking friendly, motivated individuals who can work both independently and collaboratively within a fast-paced and ever-changing department. This role is ideal for someone who enjoys dealing with patients and colleagues, managing a varied workload, and contributing positively to the patient experience.

What We're Looking For

• Excellent organisational and communication skills
• A professional and welcoming approach
• The ability to prioritise work and manage a busy reception area
• Confidence working on your own initiative as well as within a team
• A flexible and positive attitude

Additional Information

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications.

Due to the number of applications received, we are unfortunately unable to provide feedback to applicants who are not shortlisted.

You will provide administrative support to the administration team and medical secretaries within the department. Key duties will include preparing medical notes, filing documentation to ensure patient records are complete and up to date, and undertaking a variety of administrative and reception responsibilities in line with the job description.

The successful candidate will have a good standard of IT skills and be able to work accurately and efficiently in a busy environment. Previous experience of NHS computer systems would be advantageous; however, full training will be provided for the right candidate. We are looking for an organised, proactive individual with excellent communication skills and a positive, flexible approach to work.

University Hospitals of Northamptonshire (UHN) is one of the largest employers in the region and is on an exciting journey of transformation and improvement. Through our Group Model, Northampton General Hospital and Kettering General Hospital work together as University Hospitals of Northamptonshire, enabling us to deliver high-quality, sustainable healthcare services for our local communities.

We are committed to continually improving the services we provide by embracing innovation, modernising our processes, and working more efficiently to deliver the best possible experience for our patients, families and staff.

Our Excellence Values

At University Hospitals of Northamptonshire, our values are at the heart of everything we do:

• Compassion
• Accountability
• Respect
• Integrity
• Courage

We are committed to recruiting talented people who share our values and are passionate about providing outstanding patient care and service. We believe that by supporting our staff to achieve their full potential, we can deliver the highest standards of care for our patients.

Equality, Diversity and Inclusion

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds and communities. We particularly encourage applications from groups that are currently underrepresented within our workforce, including colleagues from Black, Asian and Minority Ethnic (BAME) backgrounds, disabled people, and members of the LGBTQ+ community.

For further details / informal visits contact: Name: Martha Tull Job title: Service Support Manager Email address: Sign in to view email Telephone number: 01604 544705