Performance and data officer

Job Title: Performance and data officer

Position available: 1 full-time position (37.5 hours), based at our Head Office in West Bromwich (hybrid working available subject to successful probationary period)

Salary: £28,505.46 – £34,613.33 dependent on experience/qualifications

Closing date: 21 August 2026

All interviews will be held via Microsoft Teams

Is this you?

This is a varied and rewarding role suited to someone who is: organised and detail-orientated; enjoys working with data, has excellent data analysis and written communication skills; and is curious about how information can drive change.

The Role

As Performance and Data Officer, you’ll play a key role in helping BCWA understand and communicate the impact of our work. You will work across departments to collect, analyse, and present data that informs decision-making, supports funding bids, and tells the story of our services. You will use tools like Halo (our case management system), Power BI, Excel, Donorfy (fundraising CRM), and Microsoft Forms to build dashboards, generate reports, and support service improvement. You’ll also help shape how we collect and use data, working closely with frontline teams, managers, and external stakeholders.

If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.

If you are interested in applying for this position, please complete an online application form, providing examples/evidence for each of the criteria in the person specification and return to Sign in to view email. Please see full job description for more information.

CVs will not be accepted.

An Application Pack Can Be Found Below

JD Performance and data officer 2026

BCWA 063 Application form v3

EQUAL OPPORTUNITIES MONITORING FORM

BCWA-Privacy-Notice-for-applicants v4 final

Important information for all positions

Black Country Women’s Aid is committed to safeguarding and promoting then welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

Employment checks

Responsibilities

Right to work in the UK

Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination we treat all job applicants equally.

We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidates documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.

References

Following your interview, two employment references will be sought. One of these should be your current or most recent employer.

If you have finished full time education and you have no employer reference, we will accept a reference from:

• a professional from your centre of study, for instance a teacher, lecturer or headteacher
• GP or health visitor
• a character reference from a person who knows you
• a civil servant from a government agency
• a bank manager

DBS

All positions are subject to DBS checks at the relevant level.