Business Analyst

Salary

Competitive

Contractual hours

37.5

Basis

Full time

Region

North East

Job category/type

Information Technology

Date posted

23/07/2026

Job reference

REQ002368

Location: Cora Health, The Lightbox, Quorum Park, Benton Lane, Newcastle-upon-Tyne, NE12 8EU

Contract Type: Permanent

Salary: competitive

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS

Purpose of the Job Role

We are looking for an experienced and proactive Business Analyst to join our Information Management & Technology (IM&T) team. Reporting to the Design & Delivery Manager, you will play a key role in driving business improvement by analysing processes, identifying opportunities, and translating business needs into effective technology solutions. Working closely with stakeholders across the organisation and third-party suppliers, you will bridge the gap between business and IT, ensuring projects deliver meaningful outcomes that support organisational growth and continuous improvement.

What you’ll be doing

• Work closely with stakeholders across the business to gather, analyse and document business requirements.
• Investigate business challenges and identify opportunities to improve processes, systems and ways of working.
• Translate business needs into clear functional requirements, user stories, epics and other project documentation.
• Support the delivery of technology and business change initiatives using Agile methodologies and Scrum practices.
• Facilitate workshops, meetings and training sessions to engage stakeholders and drive successful project outcomes.
• Analyse business processes and data to recommend innovative, value-adding solutions that improve operational efficiency.
• Collaborate with project teams, third-party technology suppliers and IM&T colleagues to ensure successful solution design and implementation.
• Produce high-quality documentation and ensure project deliverables meet agreed standards for quality, scope and business value.
• Contribute to continuous improvement initiatives by applying business analysis techniques, process improvement methodologies and best practice.

What we’re Looking For

• Proven experience as a Business Analyst with strong skills in stakeholder management, requirements gathering and business process analysis.
• Experience working within Agile environments, including writing user stories, facilitating workshops and participating in Scrum ceremonies.
• Strong analytical and problem-solving skills with the ability to interpret complex information and develop practical solutions.
• Excellent communication and organisational skills, with the confidence to influence stakeholders at all levels and manage multiple priorities.
• Experience using business analysis and process mapping tools such as Microsoft Visio and Azure DevOps.
• A recognised Business Analysis qualification (such as BCS) or equivalent experience would be advantageous, along with knowledge of process improvement methodologies such as Lean or Six Sigma.
• A collaborative, innovative mindset with a passion for delivering continuous improvement and high-quality business outcomes.

Why work for Cora Health?

At Cora we’re passionate about investing in our colleagues, fostering professional growth, and ensuring everyone feels appreciated. We believe that happy and engaged colleagues provide exceptional patient care and will be motivated to perform at their best. Here's a glimpse of what we offer you:

Generous Holiday Entitlement: Benefit from up to 25 days of holiday (plus public holidays) to relax and recharge. You’ll also get another day off for your Birthday. If you’d like even more holiday to enjoy you can participate in our generous holiday buy and sell scheme.

Wellness Support: Access a suite of health support tools and an employee assistance program for your well-being so you can be at your best and be your true self.

Performance Awards: Excel in your objectives and be rewarded further for your hard work with a range of pay, gifts and incentives awarded alongside attending our annual colleague awards to be treated and feel special.

Savings and Support: Make huge saving by making the most of Blue Light and Healthcare Services discounts as well as the very important employer pension contributions and a Christmas savings club.

Membership Fee Reimbursement: Save your pennies, as we cover the cost of role required professional membership fees.

Flexibility: Work in a way that supports home live, through hybrid working options and flexibility in working hours and times.