Marketing Communications Coordinator

Company Description

Wycombe Food Hub (WFH) is a community-focused organization that makes life more affordable by repurposing surplus food, clothes, and household items that would otherwise go to waste. By redirecting these resources, WFH helps reduce environmental impact while supporting individuals and families facing financial pressures. The hub operates locally to provide accessible, low-cost essentials and promote sustainable living. Team members work closely with the community, partner organizations, and volunteers to maximize the positive social and environmental outcomes of WFH’s activities.

15 hours a week.- Flexible working - £13.75hr

Actual annual salary: £10,725 FTE equivalent: £26,812.50

The job purpose is to

The Marketing & Communications Coordinator supports the delivery of all marketing, communications, and fundraising activity across Wycombe Food Hub and the Community Resilience Hub.

This includes promoting the Food Hub, Repair Hub, Bobkins Bazaar, community events, financial wellbeing programmes, early‑help services, and partner‑delivered activities.

The role ensures consistent branding, effective digital communications, and strong engagement with volunteers, donors, partners, and the wider community.

It also supports the coordination and administration of fundraising campaigns, donor stewardship, and community engagement events.

Marketing & Communications

1. Deliver effective, integrated marketing activities to increase awareness and uptake of all Hub services.

2. Maintain consistent branding across the Hub’s expanding portfolio (Food Hub, Repair Hub, Bobkins Bazaar, Community Wellbeing programmes, partner services).

3. Administer daily digital content updates across the website, social media channels, and digital screens within the Hub.

4. Produce internal and external newsletters highlighting impact, opportunities, events, and volunteer stories.

5. Coordinate internal and external communications using EPOS, Canva, Mailchimp, CRM systems, Social media tools, Wordpress and marketing automation tools.

6. Work with managers and service leads to develop in‑store and in‑Hub marketing materials, including posters, point‑of‑sale displays, service information boards, and volunteer recruitment materials.

7. Support the development of campaigns that promote the Hub’s new service areas (Repair Hub, Financial Wellbeing, Early Help, Community Support, etc.).

8. Provide regular reports on marketing performance, engagement, and campaign outcomes to the Board.

9. Administer the central inbox (Sign in to view email) and ensure timely, professional responses.

Fundraising, Donor Relations & Community Engagement

10. Coordinate volunteers and admin for fundraising events, food drives, Repair Hub open days, and community engagement activities.

11. Develop and maintain a donor portfolio including individual giving, regular giving, in‑memoriam gifts, and legacy opportunities.

12. Maintain a database of donation points, collection bins, and community partners.

13. Complete event administration including booking forms, risk assessments, stall hire payments, and volunteer scheduling.

14. Support fundraising campaigns linked to the Hub’s new premises, capital improvements, and service expansion.

General

15. Ensure compliance with Data Protection and GDPR across all marketing and communication activities.

16. Uphold the Hub’s values of dignity, inclusion, and community empowerment in all messaging.

The role covers marketing and communications for all areas of the Community Resilience Hub, including:

· Food Hub

· Bobkins Bazaar

· Repair Hub

· Financial Wellbeing & Early Help services

· Partner‑delivered programmes

· Volunteer recruitment and engagement

· Fundraising events and campaigns

· Delivering new volunteers through effective marketing

Effort allocation (updated)

· Hub-wide marketing & communications (45%)

· Fundraising administration & donor management (25%)

Event administration & communication

Essential

· Excellent attention to detail.

· Advanced skills in Canva or similar design platforms.

· Strong digital marketing skills, including social media management and content creation.

· Experience using CRM or marketing automation tools.

· Ability to follow written and verbal guidance.

· Reliable, proactive, and able to work independently.

· Strong team player with excellent communication skills.

· Ability to manage multiple tasks and deadlines.

· Driving licence

Desirable

· Degree or HND in Marketing, Digital Marketing, Communications, or related field.

· Experience in charity marketing, community engagement, or fundraising.

· Understanding of circular economy, reuse, or community wellbeing initiatives.

Full training will be given to the successful applicant, as appropriate