Control Room Analyst

Pay Rate: £28,380.27

Contract Type: Permanent (Full-Time)

Shift patterns: Any 5 from 7. Rotational 06:00-14:00, 14:00-22:00. 1 in 4 Weekends

Location: Faverdale DL3 0UR

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're looking for a Control Room Analyst to play a key role in supporting our warehouse operation through resource planning, systems management, and operational reporting. Working closely with colleagues across the site, you'll help ensure the right people are in the right place at the right time while providing vital administrative and technical support to the wider team.

A TYPICAL DAY MAY INVOLVE

• Producing and maintaining operational reports, tracking performance and resource requirements across the site
• Updating and maintaining systems, databases, Power BI dashboards, and workforce management tools such as SmartTime
• Supporting resource planning activities to ensure operational demand is met while monitoring staffing levels, holidays, and absence
• Recording actions and maintaining documentation from performance reviews, 1-to-1 meetings, and operational investigations
Working with colleagues across the operation to provide information, organise activities, and support day-to-day site communications

THIS ROLE WOULD SUIT PEOPLE WHO

• Are confident using systems, spreadsheets, and data to support day-to-day operational decision making
• Have strong organisational skills and enjoy working with accurate information and reporting
• Communicate effectively and build positive relationships with colleagues across all areas of the operation
• Thrive in a diverse, close-knit team environment where collaboration and teamwork are key
• Take a proactive approach to learning, problem solving, and finding more efficient ways of working

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 27th July. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

#DSCUKI