Mobile Product Owner

Mobile Product Owner

Nest Invest

London (Hybrid working)

At Nest Invest, we're leading the way in driving up standards and best practices across the industry, delivering a high-quality, low-cost pension scheme that's open to all. Now with 10 million members, we're playing a critical role in helping people save for their retirement, many of whom are low to moderate earners who may be saving for the first time and moving jobs frequently.

Our investment team is responsible for investing our members' contributions to grow their retirement pots over the long term. We're building a capability and culture that embraces innovation, leverages technology and harnesses the power of data to deliver exceptional outcomes for our members.

The Role

As our Mobile Product Owner, you'll play a pivotal role in shaping the future of Nest's digital experience. Reporting into the Head of Member Product, you'll own the strategy, roadmap and customer experience for our mobile app, working closely with Product Owners across our onboarding, in-life and retirement journeys to deliver a seamless experience for our members.

Having launched our app as an MVP, we're now entering an exciting phase of growth. You'll be responsible for evolving the platform into Nest's primary digital channel, delivering new functionality, enhancing usability and ensuring members receive an intuitive, engaging experience every time they interact with us.

Working alongside UX specialists, Business Analysts and our third-party delivery partner, you'll prioritise features, influence product direction and challenge delivery where required, ensuring high-quality outcomes are delivered for both the business and our members.

This is a unique opportunity to join at the start of the app's evolution and have genuine ownership over one of Nest's most important digital products.

The Person

We're looking for an experienced Product Owner with a strong background delivering customer-facing mobile applications within Pensions or Financial Services. You'll be passionate about creating exceptional digital experiences, balancing customer needs with commercial priorities and working collaboratively across multiple teams to deliver meaningful outcomes.

You'll be a confident decision maker who enjoys working with stakeholders, influencing delivery partners and driving continuous improvement. Whilst you'll have a good understanding of technology and agile delivery, your real strength will be your ability to think from the customer's perspective and translate that into a market-leading mobile experience.

You'll have

• Proven experience as a Product Owner delivering customer-facing mobile applications.
• Experience working within Pensions, Financial Services or another highly regulated environment.
• Strong product roadmap ownership and backlog prioritisation experience.
• A customer-first mindset with experience designing intuitive digital journeys.
• Excellent stakeholder management and communication skills.
• Experience working with third-party development partners and offshore delivery teams.
• Strong understanding of Agile delivery methodologies.
• The confidence to challenge delivery partners whilst building collaborative relationships.
• Commercial awareness and the ability to make informed product decisions based on customer insight and business priorities.
• Experience working alongside UX, UI, Customer Experience and Business Analysis teams.
• The ability to balance strategic thinking with hands-on product ownership.

Organisational Overview

Nest is an award-winning workplace pension scheme, the largest in the country.

Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

To apply or for an informal discussion, please contact Elias Ofosu on: Sign in to view email

Directorate/Department Overview

The Investment directorate (Nest Invest) is responsible for investing members’ contributions to grow their retirement pots over the long-term. The responsibilities of the team include:

• Asset allocation and portfolio risk management
• Manager selection and monitoring
• Responsible investment
• Investment communications
• Fund administration
• Investment technology and financial modelling
• Contributing to the development of the investment proposition

From December 2019, the Nest Investment team was seconded into Nest Invest Ltd (Nest Invest), the investment subsidiary of Nest Corporation.

Nest Invest is authorised and regulated by the Financial Conduct Authority (FCA). For the role holder, this means working in a regulated entity and being required to adhere to certain rules and behaviours included in the FCA’s Code of Conduct (COCON), specifically the individual Conduct Rules defined by the FCA.

Flexible and agile working

Everyone's personal situation is different. To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):

• Hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
• Reduce or vary working hours
• Reduce or vary the days worked
• Work compressed hours
• Job share

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles and we particularly encourage applications from Black, Asian and minority ethnicity, LGBTQ+, and disabled candidates.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, belief, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, socio economic background, sex, sexual orientation, religion or race or any other legally protected status.

We also recognise the importance of diversity of thought and other forms of neurocognitive variation.

As a Level 2 Disability Confident organisation, we’re part of the guaranteed interview scheme. This means should you meet the minimum criteria for this role, you will automatically be put forward for an interview.

Please note that this advert may close early if we receive a sufficient number of satisfactory applications.