Business Readiness Manager

Are you passionate about helping organisations successfully adopt and embed change? Do you enjoy bringing people together, influencing stakeholders and ensuring change delivers real benefits?

We're looking for a Business Readiness Manager to join our Change Delivery team. In this role, you'll ensure change is not only delivered, but successfully adopted, embedded and sustained across the Society. You'll act as the bridge between change delivery and operational reality.

Working closely with delivery teams, business stakeholders, People Change Managers and our Change Network, you'll assess impacts, identify risks and ensure readiness activities are completed to support safe and controlled implementation.

This is a hybrid role, a mix of working from home plus time in our central Leeds office.

About the role

As a Business Readiness Manager, you’ll work within a Delivery Squad and assess business impacts, manage readiness risks, challenge where needed, and provide the confidence that change can be implemented safely and effectively. You will -

• Lead end-to-end business readiness for change initiatives
• Assess impacts across people, processes, operations and capacity
• Develop and deliver readiness plans, including training, communications and deployment activities
• Manage change impacts, dependencies and readiness risks
• Support safe, evidence-based go-live decision making
• Drive successful adoption, embedding and benefits realisation

About you

You'll be an experienced change, business readiness or project professional with a passion for helping people and teams successfully navigate change. You’ll bring –

• Experience leading business readiness, change management or project delivery activities
• A track record of supporting large-scale change or transformation programmes
• Strong stakeholder management and influencing skills, including the ability to challenge constructively
• Experience assessing business impacts and translating complex requirements into practical action plans
• Excellent planning, facilitation and communication skills
• A collaborative, outcome-focused approach with a continuous improvement mindset
• Experience working within a regulated environment and an understanding of areas such as Consumer Duty, Operational Resilience or Conduct Risk would be advantageous

If you're passionate about making change work in practice, creating positive outcomes for colleagues and members, and influencing successful adoption across the business, we'd love to hear from you!

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, apply now to send us your application.

Want more information?

If you have any questions about this role, please contact Mike Peel on Sign in to view email