Supplier Payments Reconciliation Clerk

If you’re passionate about travel, why not come and work at Travel Weekly’s High Street Agency of the Year 2026?

Working as part of a lively team the role involves the reconciliation and payment of customer holiday bookings to suppliers.

Key areas involve reconciling supplier statements ensure that targets and deadline are met in line with supplier commercial agreements, ensure that queries are resolved to a high standard and KPI's are met.

Key Responsibilities

• Reconciliation and payment of supplier statements for teams allocated suppliers

• Investigate statement queries by liaising with tour operators, branches and head office teams

• Allocating payments made in all finance systems

• Assist with the completion of internal reporting

• Gain full understanding of the different trading divisions within the group and their working practices.

• Adhere to company service standards

• Data Security – You are responsible to ensure all personal and business data is kept secure at all times and any data breaches are reported immediately

Competencies Required

• Excellent communication skills, high standard of literacy and email etiquette

• Excellent organisational skills and ability to prioritise workload

• Good numerical and problem solving skills

• Capable of demonstrating a strong attention to detail

• Ability to deliver work in order to meet tight deadlines

Technical Skills Required

• Intermediate Microsoft Office Package skills. (Excel / Outlook and Word)

• Competent use of Hays Travel reconciliation systems, selling systems (Full training will be given)

Qualifications / Experience Required

• Experience of working with large volumes of data accurately.

• Experience of customer service and resolving queries effectively.

• Experience of working in Travel Finance.

• Previous experience of data reconciliation.

General

• To undertake any other duties that may fall into the job criteria

• To conform with all company policies and procedures including Health and Safety

• To treat all employees, customer and suppliers with dignity and respect

• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

• Supportive

• Motivational

• Innovative

• Loyal

• Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles