Service Manager, Acute & Crisis Mental Health Directorate

We're looking for a talented and experienced health or social care manager to join our Directorate Management team. The Directorate oversees the Patient Flow pathway, Inpatient Units, and Crisis Care Pathways for adults over 18 years old across the boroughs of Bexley, Bromley and Greenwich.

The successful postholder will take operational responsibility for both Flow & Discharge and Older Adult In-Patient Services which are well established and supported through a recently reviewed line management structure.

We seek candidates with a professional qualification in Nursing, Social Work, Psychology or Occupational Therapy and who are self-motivated, enthusiastic and thorough, and who appreciate the value of team working with corporate, directorate and system colleagues.

You will have substantial management experience within the NHS, and experience of working with clinicians, multi-disciplinary teams, service users and carers to achieve service improvement.

You will have excellent leadership skills and a history of delivering change projects and expressing the impact and benefits to the trust, to staff and to service users.

The post holder has responsibility for the operational management of their portfolio within the Acute and Crisis Directorate. They will provide timely, efficient, and effective operational service management for all specialties, within their span of control, in the Directorate.

• Specific objectives for successful performance in this role will be agreed with the Associate Director and reviewed regularly
• As the primary priority, ensure patient safety and excellent service quality across the Directorate
• Ensure governance arrangements within teams are implemented in line with Trust Policy
• Work with Directorate colleagues to design and implement quality improvement initiatives in the span of control

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our Purpose Is To Improve Lives By Providing The Best Possible Care To Our Patients And Their Families. This Is Strengthened By Our New Values

• We’re Kind
• We’re Fair
• We Listen
• We Care

For further details / informal visits contact: Name: Paul Beynon Job title: Associate Director, A&CMH Email address: Sign in to view email Telephone number: 07717 302969