Band 3 Administrator - Bipolar service

Are you an experienced administrator who would like a role within the Bipolar Service. We are a specialist psychological service providing the Mood On Track Programme for those with diagnoses of Bipolar Disorder and related conditions.

The successful candidate will join a welcoming and supportive multi-disciplinary team with a clear ethos and vision. The team and its members align with the trust values of compassion, inclusion and commitment, seeking to provide the best care possible to the service users that they see.

Please note this is an internal vacancy….

If you are interested in the role please read more and contact Clinical development lead 0121-301-3370 for further information.

• To provide secretarial and administrative support to clinicians which will include, recording of all new referrals to the service via the shared mailbox and ensuring that these are forwarded on to the relevant clinician and recorded on the team database.
• Acting as a focal point for telephone enquiries to the service, taking messages and communicating with them in a timely and effective manner.
• Maintenance of patients’ records, room bookings for appointments, arranging appointment dates and times with clinicians and sending correspondence to patients and uploading onto RIO.
• Producing a monthly report for referrals and presenting this at the Clinical and Referrals monthly data meeting to include any note taking.
• Ordering and maintaining stock and supplies and management of the petty cash accounts for the service.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further details / informal visits contact: Name: Gareth O'Keeffe Job title: Clinical development lead Email address: Gareth.o'Sign in to view email Telephone number: 0121-301-3370