Loan Demo Co-ordinator

• No Agencies Please

Videndum is an international group principally serving customers in the "image capture and content creation" market. Videndum manufactures and distributes technically advanced products which give broadcasters, film studios, video production companies and independent content creators total confidence in the production equipment they depend upon to capture and share world class footage.

Our people are key to our future, and they are our number one priority. They make the difference not only by what they do, but by how they do it.

Role Summary

Responsible for coordination, material handling transactions and shipments of Loan / Demo equipment for exhibitions and customer demos.

Bury St Edmunds

Your day-to-day might include

• Coordinate loan/demo enquiries, including stock checks, order entry, invoicing and occasional product testing.
• Prepare and consolidate equipment and marketing materials for exhibitions, demos and in-house events.
• Arrange shipments with customers and freight agents, including export documentation where required.
• Process equipment for Brand Ambassador, marketing and ex-demo sales requirements.
• Manage goods in/out, including packing, dispatch, receipt, storage and system transactions.
• Monitor inventory, complete stock checks and resolve discrepancies through root cause analysis.
• Inspect, test, maintain and carry out minor repairs on returned equipment, batteries and selected product systems.
• Update software/firmware and support the configuration of relevant products prior to dispatch.

Our Benefits

• Competitive Pay
• Salary Sacrifice Pension
• 25 Days Holidays + Bank Holidays
• Flexible Working Hours
• Enhanced Maternity and Paternity Benefits
• Employees Sharesave Scheme
• Volunteering Opportunities
• Fund Raising Events with our ESG programme - Action4Good
• Private Medical Insurance
• Life Assurance
• Free On-Site Parking and EV Charging
• And lots more! Visit our Videndum Careers for more information.

Our goal is to create a gender and culturally diverse workforce as we believe this is critical to our success. We are committed to attracting, developing, growing and retaining a diverse workforce. Talk to us about your flexible working aspirations - we're open to flexible hours to fit around family commitments.

What We’re Looking For

• Ability to use own initiative to address problems and present solutions
• Able to demonstrate a good understanding of Warehouse and Materials control
• Professional approach
• Strong analytical and communication skills
• Ability to manage multiple tasks / flexibility
• Good computer skills, preferably IFS and Microsoft Office
• Experience in picking, packing and shipping activities
• ESG as a key performance measure within our business. We are looking for individuals who share our commitment to supporting our environment, our communities, promoting diversity and operating ethically in everything we do.

Nice to Have

• Experience of industry standard fully integrated ERP systems. IFS desired
• Knowledge of export and import documentation
• Forklift license
• Driving license
• Experience of Lean Manufacturing Processes
• Experience in processing orders through third party courier shipping system
• SharePoint knowledge.

Education and Qualifications

• GCSE English and Maths – Grade C or above.

Videndum Mindset

Our commitment is founded on a set of core values that form the Videndum Mindset:

• Exceptional Product Performance
• Customer Focus
• Leading a Fast Changing Market
• Global Capability
• Transparency, Integrity and Respect
• Environmental Consciousness

All employees are expected to take care for their own health and safety and that of others who may be affected by their acts or omissions in accordance with the Company health and safety policy by using correct tools, processes and Personal protective equipment and not perform any function unless appropriately trained and authorised.

Our approach to diversity follows a strict policy of sourcing the best person for the role irrespective of race, gender, age, religion, sexual preference, or disability. Our Code of Conduct sets out an express prohibition on discrimination of any kind.

We appreciate your interest in assisting us in our search. Videndum engages outside agencies only under specific circumstances and we will approach you if we need your help. We ask that you do not contact management or hiring managers directly.