Information Governance Manager

Department: [SBSS] Enterprise Data Management

Location: Bristol

Compensation: Up to £90,000 / year

SBG is recruiting a newly created senior role to design, embed, and continuously improve our Information Governance Framework.

You'll own governance across our Tier 1 Information Governance Policy and Tier 2 Standards, driving data and AI governance while providing support that SBG meets its obligations under UK GDPR, the DPA 2018, FCA regulations, and ISO 27001 and Cyber Essentials.

You'll provide oversight across information security, data governance and support data protection from a 1st line perspective — ensuring strong outcomes for customers, regulators, and the Board.

Partnering with Enterprise Data & Security, Legal, Procurement, Risk, and Technology, you'll set practical, proportionate, audit-ready standards and controls.

What you'll be responsible for

• Own and maintain the Information Governance Policy (Tier 1) and publish all Tier 2 Standards annually, presenting updates to the CIO and Board. These cover cyber security, data governance and support data protection.
• Support the DPO for Data Protection compliance — ROPA, DPIAs, breaches, and DSARs – run the 1st line Data Protection team.
• Oversee cyber security controls, ensuring the Cyber Incident Response Plan is maintained and tested, and supporting Cyber Essentials Plus and future ISO 27001 readiness.
• Develop AI governance standards and assure data governance (classification, quality, access) within Unity Catalog.
• Lead and develop the cyber and data protection team, and deliver employee awareness and training.
• Oversee supplier security risk and identify, assess, and manage information governance and cyber risks.
• Ensure changes meet standards above.

What you'll need

• Practical experience of DPIAs, DSARs, and 1st line data protection activities.
• Experience implementing cyber or data governance frameworks (e.g. Dama /DMBOK Plus, ISO 27001) and creating policies and standards from scratch.
• Proven people management within technical or compliance teams.
• Ability to translate complex risk into clear, board-level communication, with strong stakeholder management across business, legal, and technology.
• Understanding of AI governance and data platform controls (ideally Databricks), and knowledge of FCA expectations in financial services.

Our Benefits

• Hybrid working – 2 days in the office and 3 days working from home
• 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
• Discretionary annual bonus
• Pension scheme – 5% employee, 6% employer
• Flexible working – we will always consider applications for those who require less than the advertised hours
• Flexi-time
• Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
• Electric vehicle – salary sacrifice scheme
• 100’s of exclusive retailer discounts
• Professional wellbeing, health & fitness app - Wrkit
• Enhanced parental leave, including time off for IVF appointments
• Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
• Life Assurance - 4 times your salary
• 25% Car Insurance Discount
• 20% Travel Insurance Discount
• Cycle to Work Scheme
• Employee Referral Scheme
• Community support day