Product Consultant

Our Purpose

As a current market leader, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information.

We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the social care sector and our incredible employees are what make this possible.

About the Job

We are looking for a Product Consultant to join the Revenue function. You will be working closely with our Director of Product Consulting as part of a new team that will apply Product knowledge and experience to ensure we achieve our Revenue KPIs. The ability to work across teams, especially with Sales and Customer Success staff, is a key success criteria for this role. As this is a new team we are looking for an individual who is comfortable with change and with finding solutions to new challenges.

The role and your responsibilities:

• Implement & deliver an enablement programme to optimise the level of Product knowledge across all Revenue staff

• Maintain and develop self service knowledge resources for use within Revenue to answer ad hoc Product questions

• Manage the demo environments for all Nourish and NPP Products

• Review of Jiminny demos to evaluate and provide feedback and guidance to the Sales team

• Provide direct support on large opportunities, working on tender responses and pitches and meeting with customers and prospects to influence a successful outcome

• Join Customer Success Managers on regular business reviews to provide Product content

• Work with Product Managers to ensure effective capture of Product feedback from customers and closed-loop feedback to customers

Requirements:

• Experience of working in a Product and/or Go To Market function within the Healthcare Technology sector

• Experience of implementing digital change for large customers

• Ability to engage confidently with customers and lead presentations, demos and workshops

• Deep experience of the UK Social Care sector

• Strong technical skills covering infrastructure and SaaS solutions

• A team player used to working cross functionally

As an employer, we offer all the support and development our employees need to grow their skills and expertise, and we foster a culture of collaboration and contribution.

Nourish Benefits:

• 25 Days paid leave + Public holidays

• Private Medical Insurance

• Group Life Assurance

• Dental & Optical Cover

• Enhanced Maternity leave

• Pension Contribution

• Employee Assistance Programme

• Birthday Day off

• and many more.....