Client Services & Print Production Coordinator

About the Role

We are seeking a highly organised Client Services & Production Coordinator to manage production schedules and client relationships for major UK theatres and high-profile London West End productions. You will be the administrative heartbeat of our print operations, ensuring every programme is delivered on time and to specification in a fast-paced environment.

Key Responsibilities

• Programme Coordination: Maintain nationwide and West End production schedules 3 months in advance; manage critical dates and complex cast change rotations (e.g., 14-week cycles).

• Production Management: Raise POs, manage supplier schedules, oversee artwork flow, coordinate national deliveries, and handle urgent reprints.

• Client & Venue Liaison: Serve as an important point of contact for UK venue managers, London producers, and commercial clients via phone and email.

• Commercial Support: Gather quotes/estimates and manage production for a wider portfolio of commercial clients.

• Administration: Track monthly sales figures, archive records, and maintain accurate, compliant internal "job bags."

What We Are Looking For

• Experienced Coordinator: Background in client services or account handling with a structured, checklist-driven approach to repeating weekly/monthly tasks.

• Excellent Communicator: Friendly, professional, and confident engaging with internal teams, theatre managers, and West End producers.

• Fast & Agile: Ability to handle a dynamic workload, respond to inquiries within 2 hours, and offer out-of-hours flexibility to support live show demands when needed.

• Tech-Savvy: Highly competent in MS Office (Excel, Word, Outlook) and quick to learn internal systems.

• Relationship Builder: Proven ability to manage expectations and add value to client/supplier relationships. (Full product training provided).

What We Offer

• A critical role within a supportive, ambitious team.
• Deep exposure to the commercial theatre and print production sectors.
• Full training on products and workflows.
• £30-35k dependant on experience

To Apply: Please send your CV and a brief cover letter to Jim (Sign in to view email) explaining why your organisational skills make you the perfect fit for this role.