IT Administrator

Poole, Permanent

IT Administrator – Poole Office

We are looking for a motivated and detail-oriented IT Administrator to join our team in our Poole office. The successful candidate will play a key role in supporting the firm’s day-to-day IT operations, ensuring systems run smoothly and staff receive efficient and responsive technical support.

You will be responsible for providing a high level of service across the business, assisting with both onsite and remote support, and maintaining IT infrastructure in line with operational and compliance requirements.

Key Responsibilities

• • Provide IT helpdesk support, including troubleshooting software, hardware, phones, and printers
  • Build, configure, and deploy PCs and other devices
  • Manage desk moves, including network patching and equipment setup
  • Administer user accounts and access permissions
  • Support and manage Microsoft 365 (including Exchange, SharePoint, and OneDrive)
  • Deliver effective remote support for users across different locations

Skills & Experience

• • Strong troubleshooting and problem-solving skills
  • Excellent telephone manner and customer service skills
  • Ability to manage multiple tasks and prioritise effectively
  • Experience with Microsoft 365 administration
  • Knowledge of hardware setup, networking, and general IT infrastructure

Additional Requirements

• • Full UK driving licence and business insurance (required for travel between offices)

This role is ideal for a dedicated IT professional eager to contribute their expertise in a fast-paced environment while supporting organisational growth through innovative technology solutions.

Benefits:

• • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Life insurance
  • On-site parking

Experience:

• • IT Administration : 1 year (required)

Work Location: In person