Business Support Manager - Internal

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email ***email_hidden***

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

We are looking for a highly skilled, adaptable, organised and tenacious individual who wants to make a difference by supporting the leadership and management of the Urgent Care, Operations Directorate.

Are you a person willing to drive change, who is adaptable to the needs of the service and who enjoys working with teams in a fast-paced and acute environment; if so, this position could be everything you are looking for.

You will be expected to support in the management of a proactive team of Patient Flow Navigators who are situated across our ABUHB sites. You will be expected to demonstrate Band 4 knowledge, skills and experience in bed and site management services, as well as being forward-thinking and innovative to oversee and to undertake all aspects of this exciting bed management role.

In addition you will be expected to provide business support to the directorate of operations.

This post is a secondment for 12 months due to meet the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Main duties of the job

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD

The post holder will be a key member of the Urgent Care Division and as such will work closely with the Operational team. They will be responsible for supporting the leadership, management and delivery of the standards of the Patient Flow Navigators (PFN) in order to effect safe and timely discharge or transfer of patients who present at hospital.

The post holder will be responsible for supporting the management of Band 4 team across all acute sites (GUH,RGH,NHH) including providing business support to the deputy head of operations and head of operations. The post holder is expected to support the wider directorate with matters relating to service improvement, project support and directorate business, working closely in support of senior managers of the directorate.

Welsh and/or English speakers are equally welcome to apply

Working for our organisation

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications

Essential criteria

• Degree

Desirable criteria

• Experience

Skills

Essential criteria

• Computer Skills

Desirable criteria

• Leadership or management qualification