Facilities Operative, Chepstow Community Hospital

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email Sign in to view email

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

Are you passionate about delivering excellent standards of cleanliness, patient care and customer service? Do you take pride in creating safe, clean and welcoming environments? If so, we would love to hear from you.

We are looking for motivated and reliable

Facilities Operatives in (Domestic/Ward Catering) to join our dedicated Facilities Team, supporting patients, visitors and staff across our healthcare facilities in domestic services/ ward-based catering duties, helping to ensure patients receive a high-quality experience during their stay

Whether you are starting your career or looking for a new challenge, this is an excellent opportunity to join a dedicated team delivering essential services that directly support patient care.

Main duties of the job

Duties

As a Facilities Operative, you'll play a vital role in maintaining clean, safe and hygienic clinical and non-clinical environments/ supporting patient meal services. Duties include:

• Cleaning wards, departments and communal areas to a high standard
• Maintaining washrooms, fixtures, fittings and floor surfaces
• Managing waste collection and replenishing consumable supplies
• Supporting ward catering services, including serving meals and beverages
• Maintaining kitchen hygiene standards and food safety procedures
• Monitoring food temperatures and stock levels
• Working closely with patients, nursing staff and colleagues to provide excellent customer care

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Education & Training

Essential criteria

• Basic general education
• Literate & Numerate
• Willingness to undertake & complete the ABUHB facilities competency workbook (within 6 months)
• Willingness to undertake & complete statutory & mandatory training including Basic Food Hygiene certificate
• Willingness to undertake future training as required by the post

Desirable criteria

• BIFM/NVQ level 2

Knowledge and Experience

Essential criteria

• Able to communicate effectively with good interpersonal skills
• Ability to follow instructions and procedures
• Capable of achieving and maintaining high standards
• Dependable & reliable with good time management skills.
• Able to remain effective under pressure
• Able to work as part of a team
• Self motivated and enthusiastic
• Excellent customer care skills
• Ability to give a positive impression of yourself and the organisation

Desirable criteria

• Experience of working in a healthcare or hospitality environment

Abilities

Essential criteria

• Able to undertake manual handling requirements of the role
• Able to work under pressure
• Maintain concentration when undertaking tasks
• Able to cope with the movement of deceased
• Cleaning which may include bodily fluids

Desirable criteria

• Welsh Speaker