Executive Assistant

Department: Executive

Location: London

Title: Executive Assistant (EA) to Strategic Growth Director

Discipline: Executive

Location: London (With Hybrid Working)

Why RLB?

At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow. Four values that live at the heart of RLB. A place where People Make Progress.

We value your skills, talents and unique perspectives – we think they are priceless.

Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.

We’ll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector.

You’ll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights.

What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing.

Join us and you will thrive personally as well as professionally.

Role Overview

The Executive Assistant (EA) is a trusted partner to the Strategic Growth Director, playing an active role in supporting the growth agenda by protecting leadership time, managing priorities and maintaining momentum across key growth priorities, opportunities and initiatives.

The EA anticipates needs, exercises sound judgement and connects people, priorities and opportunities across the business. The role helps drive actions through to delivery, ensures the Strategic Growth Director is well prepared and focused on the areas where they can have the greatest impact.

Key Responsibilities

Role Responsibilities

• Proactively manage a complex, fast-moving diary, resolving conflicts and planning ahead to ensure the Strategic Growth Director's time is used effectively.
• Act as gatekeeper and first point of contact, triaging communications and making day-to-day decisions that protect leadership focus and priorities.
• Prepare meeting agendas, briefing notes, packs and pre-reads; attend key meetings, take notes and drive action follow-up through to completion.
• Track key growth priorities, opportunities and actions, working with stakeholders across the business to maintain momentum and support delivery.
• Support the Strategic Growth Director in coordinating activity across business development, client, sector and regional growth priorities.
• Coordinate the preparation of the monthly Growth Report for the UK Executive Board, bringing together key updates, data, opportunities and priorities from across the business to support effective Board oversight and discussion.
• Arrange domestic and international travel, including detailed itineraries, visas, risk assessments and associated logistics.
• Organise leadership breakfasts, lunches, dinners, events and conferences, ensuring all arrangements are managed effectively.
• Complete and manage monthly personal expenses.
• Handle sensitive and confidential information with a high level of discretion.
• Build strong relationships with EAs, Office Managers and other key stakeholders to coordinate priorities and activity across the business.
• Support business development, operational projects and change initiatives as required.
• Continuously identify opportunities to improve processes, ways of working and the effectiveness of the Strategic Growth Director's office.
• Uphold and actively support the One RLB Vision and Culture.

Candidate Profile

Experience

• Proven experience supporting a senior leader at Board or C-suite level.
• Strong experience of Board and senior leadership support, including preparing agendas, papers, minutes and tracking actions.
• Experience managing complex and frequently changing diaries, priorities and stakeholder requirements.
• Experience coordinating domestic and international travel and senior leadership events.
• Experience supporting business development, growth or commercially focused activity would be beneficial.
• Familiarity with D365 would be advantageous.
• Experience within construction consultancy, professional services or a similar environment would desirable.

Skills & Competencies

• Excellent judgement, discretion and the ability to anticipate requirements.
• Strong organisational skills with the ability to plan ahead while responding effectively to changing priorities.
• Excellent written and verbal communication skills.
• Highly collaborative, with the ability to build trusted relationships at all levels of the business.
• Calm, organised and solutions-focused in a fast-moving environment.
• High levels of initiative and confidence in making day-to-day decisions.
• Strong attention to detail while maintaining sight of wider priorities.
• Excellent follow-through, with the ability to maintain momentum across multiple priorities, opportunities and actions.
• Commercially aware, with a genuine interest in business growth and development.
• Proactive and comfortable working with a high degree of autonomy.
• Confident engaging with senior stakeholders both internally and externally.

Behaviours

• Recognised as a client focused, positive collaborator who shares knowledge freely and offers support to their peers and seniors. Recognised as a team player with a strong willingness to learn.
• Demonstrates a positive and proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results.

RLB Employee Benefits

Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include:

Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.

Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.

Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes.

Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.

Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes.

Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.

Exceptional Exposure - You’ll have the opportunity to work on diverse projects across different sectors and regions.

Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.

Our Diversity, Equity & Inclusion Promise

We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce. Find out more here: Diversity, Equity & Inclusion - RLB | Europe

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