Technical Administrator

Job Title: Technical Administrator

Salary: Competitive (Based on qualifications and experience)

Hours: Part-time working 5 hours per day, 5 days a week (Flexible)

Department: Quality

Responsible to: Group Technical Manager

Key relationships

Internal: Learning Materials Executives, Trainers, Examination staff, Level 3 Services Consultant and Marketing

External: Clients, Certification Bodies and Suppliers

Description of Duties

Overall Purpose

Responsible for supporting the administration and maintenance of all learning materials and quality documentation.

The post-holder will be expected to work proactively and collaboratively with all relevant stakeholders, internally and externally, to ensure that the learning materials and quality documents provided to the user are relevant, of a high standard and produced in line with the company's brand guidelines.

Key performance areas

• Maintain and update learning materials across multiple formats, including course notes, presentations, workbooks and assessments, ensuring they are ready for scheduled and in-house courses.
• Conduct and coordinate reviews to ensure learning materials meet accrediting body guidelines, syllabi and curricula.
• Ensure all learning materials are professionally structured, formatted, version controlled, stored appropriately and aligned with organisational brand standards.
• Collaborate effectively with subject matter experts, tutors, the Courses and Examinations Manager and marketing to meet project deadlines and communicate progress and actions.
• Coordinate with relevant technical personnel to ensure technical accuracy, relevance and audit compliance.
• Act as a point of contact for LMS related queries, providing timely support to internal teams, learners, consultants and external partners, including learner enrolments, progress reporting and user support.
• Support quality assurance processes across training materials, online programmes and assessments to meet accreditation, audit and organisational requirements.
• Support the preparation and maintenance of accurate records and documentation for audits, accreditation reviews, and internal quality processes.
• Ensure training content complies with copyright, accessibility and data protection requirements.

Key attributes/ Person specification

Essentials

• Previous experience working within an office environment.
• A strong working knowledge of Microsoft Office; especially Word, Excel and PowerPoint.
• Excellent coordination and organisational skills with the ability to manage and prioritise multiple projects with firm schedules and outputs.
• Good influencing and negotiation skills with track record of collaboration with internal and external clients, able to manage a variety of stakeholder interests and needs.
• Credible, professional and diplomatic with customers, suppliers and staff.
• A self-starter with strong accountability, initiative, comfortable working independently and within a team to deliver output to plan.
• A committed team player; highly motivated and results driven with a culture of continuous improvement.
• Strong organisational and reporting abilities to work across various departments and resolve compliance gaps.
• Excellent written and verbal communication skills.
• Exceptional attention to detail, able to produce work to a consistently high standard.

Additional

• Previous experience of working on a learning management system to manage user administration.
• Experience of working in an engineering/related environment.
• Previous experience of working within a commercially driven training business.
• Take responsibility for his/her own self-development and for identifying any additional training needs.
• Empathy with the NDT/Engineering community.

Further information

• This job description is intended as a guide to main responsibilities of the post and is not an exhaustive list of duties and tasks. The post holder may be required to take on other task which they could reasonably be expected to perform.
• The post holder must be willing and able to undertake a reasonable amount go travel as required, both national and international, with occasional overnight stays.
• The post holder is expected to take responsibility for their self development which will include attending training in all forms of delivery.
• The post holder must be willing to undertake some cross training with other posts within the department to ensure commonality of procedures and flexibility to cater for high workload periods.
• The post holder is expected to uphold Argyll Ruane's values and polices, while contributing to a diverse, inclusive culture and demonstrating an appreciation for the engineering and science community.

About Argyll Ruane

Shape the future with us

We're proud to lead the way in Non-Destructive Testing (DNT) and coatings training, examinations and NDT consultancy services.

Guided by decades of industry knowledge and expertise, we deliver professional, high quality services to promote and improve the industry by developing well trained, highly competent professionals and supporting them and their employers throughout their careers.

Driven b y our purpose to cultivate expertise, uphold integrity and advance quality assurance, we collaborate with a diverse network from self-sponsored professionals to global multinationals to elevate industry standards and build a legacy of excellence that inspires trust worldwide.

By joining our team, your work will have a lasting impact because what we do matters. Together, we inspire and empower NDT and coatings professionals to excel by offering exceptional, high-quality services that elevate industry benchmarks and promote excellence.

Life at Argyll Ruane

We believe in empowering our people. Through mentorship, training and collaboration, we foster a culture where your potential thrives, your voice matters, and your work drives meaningful change.

Whether delivering world-class training, solving complex challenges or supporting our clients, you'll be part of a team where ideas flourish, teamwork fuels innovation and even role is critical to helping us achieve our mission.

Our principles in action

At our core are values that shape who we are and how we work:

• Welcoming professionalism: We blend warmth with expertise, ensuring every interaction is engaging and valuable.
• Customer-centricity: Guided by our customer, we work collaboratively to exceed expectations in everything that we do.
• Integrity: We stand firm in our beliefs, always choosing what we know is right.
• Excellence: We raise the bar, consistently delivering services beyond industry standards.
• Adaptability: In a dynamics landscape, we adjust and evolve, seeking solutions and achieving together.
• Proactiveness: We empower action and are ready to anticipate opportunities.
• Industry-driven: We understand our industry, connecting authentically and with empathy.

Your benefits and growth

We know that when you thrive, we thrive. That's why we offer a comprehensive benefits package designed to support your growth and clear pathways for career progression.

• Support for your professional development, including access to training programmes, mentorship and tailored learning opportunities.
• Opportunities for travel both within the UK and overseas.
• A minimum of 26 days' annual leave plus public bank holidays, with additional days based on your length of service.
• An extra day of annual leave to celebrate your birthday.
• Sick pay, maternity and paternity leave above statutory.
• Competitive salaries for all roles.
• Enrolment in a pension scheme.
• Access to Medicash Services.
• Life assurance valued at three times your annual salary.
• Eligibility for an annual bonus, subject to company performance and results.
• Professional membership subscription for employees.
• Flexible working options.
• Contribution towards eye tests and spectacles.
• A volunteering policy offering 2 paid days per year to support a charity.

How to apply

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Support with your application

At Argyll Ruane. we're committed to making sure our hiring process is fair and accessible for everyone and want to support all candidates to perform at their best. If you need support in the form of a reasonable adjustments due to disability, let us know as soon as possible by emailing Sign in to view email. Any information you provide will be treated with privacy and confidentiality as per our Privacy policy.