Assistant Shop Manager

Are you looking for your next opportunity as an Assistant Shop Manager? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering

‘Our Mission’ helping every child with a life-threatening condition live their best life.

Hope House Children’s Hospices have an opportunity for a Full-Time Assistant Shop Manager to join our team based in Llandudno. You will join us on a permanent basis, working Full -time 37.5 hours per week. A standard working week includes weekend working. In return, our Assistant Shop Manager will receive a competitive rate of £25,787 - £28,471 per annum (FTE).

About the Llandudno Assistant Manager role

Hope House has an opportunity available for an Assistant Shop Manager to join the team in our Llandudno shop.

Our Assistant Shop Manager will need to be a confident, first-class organiser with retail experience and previous management or supervisory experience.

You will be responsible for providing excellent customer service and meeting sales targets, executing sales floor

displays to a high standard and generating and preparing stock for the shop.

What we are looking for an Assistant Manager who:

• Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets;
• Maintain relationships internally and externally for the purposes of stock generation;
• Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid;
• Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate;
• Ensure Gift Aid is captured at every opportunity to optimise revenue from donations;
• Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company’s policies & procedures and health and safety regulations throughout the store;

In return for your commitment, we offer a great reward package, which includes:

• Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
• Organisational pension scheme
• Blue Light Card and Staff rewards programme
• Cycle to Work Scheme
• Wellbeing services which includes staff counselling
• Flexible working arrangements
• Great development opportunities

Closing date: 8th November 2026

Interview date: 12th November 2026

If you think you have what it takes to be our Llandudno Assistant Shop Manager, then please click

‘apply’ now! We are welcoming informal discussions with our Community Multi Site Manager, Emma Yau contact us on 07480 903786 or the HR department on 01691 679679. We would love to hear from you!

The successful applicant will be subject to a standard disclosure from the Disclosure & Barring Service (paid for by Hope House).

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.