ICT Technician

Role: ICT Technician

Academy: Outwood Academy Redcar

Start Date: ASAP

Salary (Actual Salary): £28,153 - £29,071

Working Pattern: 37 Hours Per Week, Monday to Friday, Full Time

Are you passionate about technology and dedicated to ensuring seamless digital operations across an academy? Do you thrive on managing support issues and maintaining complex systems to facilitate high-quality teaching and learning? This role is essential in providing high quality and professional ICT support to all staff and students within the Academy.

Welcome from the Principal

Welcome to Outwood Academy Redcar, located in the heart of Redcar, a vibrant coastal town in the beautiful region of the North East.

As Principal, I am immensely proud of our academy’s commitment to fostering a nurturing and challenging environment where every student can thrive. We are a community dedicated to the Outwood Grange Academies Trust’s core principle of ‘Students First,’ and we are constantly striving to raise standards and unlock the potential within each of our young people. Central to everything we do is our commitment to break down barriers to success, unlocking the true potential within our young people and creating an inclusive culture where everyone, regardless of background or ability, feels valued, supported, and empowered to succeed.

We are seeking exceptional individuals to join our team of dedicated and passionate staff, professionals who share our passion for education and our unwavering belief in the power of transforming lives. If you are driven, dedicated, and eager to contribute to a school where you can truly make a difference, I invite you to explore the opportunities outlined within this advert. We look forward to welcoming you to Outwood Academy Redcar and the Outwood Family of schools.

If you have any questions or would like to visit the school, please contact Helen Murphy (Business Manager) at Sign in to view email

The technician provides professional first-line ICT support to staff and students, managing allocated workloads via the helpdesk system. Key duties involve assisting with the maintenance of all ICT rooms and equipment, and providing general technical support for the department.

Responsibilities include the commissioning, testing, maintenance, and repair of electronic and computer systems, associated peripherals, and AV equipment, ensuring compliance with health and safety legislation. They also assist in installing and configuring software under direction, updating inventories, and evaluating new and existing software.

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Candidates should possess experience working in an IT support role. Practical experience with Active Directory and user account management is required, along with a good understanding of current software operating systems. Knowledge of network protocols and VLANs, and exposure to automated OS and software deployment techniques are essential.

Desirable experience includes anti-virus solutions, connecting mobile devices to centralized services, or working in a school environment. Essential skills include effective communication, respecting confidentiality/security, and demonstrating excellent time management. Candidates must be willing and able to enhance their qualifications.

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