Generalist Caseworker

Citizens Advice Runnymede and Spelthorne (CARS) is seeking a Generalist Caseworker to join our busy and friendly team. As a Generalist Caseworker, you will provide information, advice and practical support to people facing a wide range of issues, helping them find a way forward and improve their circumstances. The current vacancy will initially focus on supporting the delivery of our outreach services across Surrey.

This is an excellent opportunity for someone with experience of advice work, casework or supporting vulnerable clients who is passionate about helping others and enjoys working directly with people in the community.

Role Details

• Position: Generalist Caseworker
• Contract: 12-month fixed-term contract, with the possibility of extension subject to funding
• Hours: 37 hours per week
• Flexible and part-time working arrangements may be considered

How to Apply

Review the Role Profile and Job Description for full details.

To apply, please email your CV and a completed Personal Statement (addressing the Person Specification Criteria) to Sign in to view email.

Shortlisted candidates will be invited to interview in November/December 2026.

Closing date for applications is 17:00 on 8th November 2026.