Community, Participation & Volunteering Manager

Summary

The Community, Participation and Volunteering Manager role is based at Cotehele and will be working across the three properties of Antony, Buckland Abbey and Cotehele. The role involves line management of two part-time staff, budget management, regular weekend and bank holiday working, and will be required to undertake Duty Management as a part of a rota across all 3 properties. This is an exciting opportunity to work with our volunteers at the three properties and develop our community links and participation at each place. The successful candidate will be a part of the Property Group Leadership Team contributing to the strategic direction and delivery of our work with audiences, visitors, and our future ambitions.

What It's Like To Work Here

This role will be based at Cotehele and will be working across the three properties of Antony, Buckland Abbey and Cotehele situated on the Devon / Cornwall border. The properties are all brimming with character, and all the teams pride themselves on providing superb customer service, making these places a very special place to work. Due to the locations, it’s likely you will need your own transport to get between properties.

For more information about our property please visit www.nationaltrust.org.uk/cotehele

What You'll Be Doing

You will be leading for our community, participation and volunteering across the 3 properties. You will be supporting our delivery and finding new ways to deliver our ambitions. You will be leading the CPV team, and playing your part in the Property Group Leadership team. You will deliver Duty Management across the 3 properties, including regular weekend and bank holiday working. You will be a great communicator, resourceful and inspire people.

Who We're Looking For

To deliver this role successfully, you'll need:

• experience of community work
• excellent communication and facilitation skills, including experience with public-facing engagement
• proven ability to work collaboratively with a wide range of diverse stakeholders (e.g. community groups, academics, local authorities, creative organisations, health and wellbeing initiatives)
• ability to work independently and as part of a team, building productive relationships
• experience tracking, monitoring, and reconciling budgets responsibly
• strong IT competency for effective reporting, record-keeping, finance management, and communication
• knowledge of working with, supporting and building teams of volunteers

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

National Trust place

Cotehele, Cotehele, Saltash, PL12 6TA

Documents

Community, Participation & Volunteering Manager - Grade 7.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 01 November 2026

To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at Sign in to view email

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at [email protected] and we'll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.