Senior Programme Officer - Crewe

Job Details

Title: Senior Programme Officer - Crewe

Reports to: Programme Manager

Contract type: 12 Month Fixed-Term Contract

Hours: 5 days per week (37.5 Hours) Worked between Monday- Friday

Salary: Grade 4 £30,570 - £33,062 FTE salary, (5% employer pension contribution, Medicash and group life assurance, 27 days annual leave per annum for FTE plus

bank holidays)

Location: This role will be based in the Crewe, with regular travel around Crewe and occasional travel to programmes in the North West and to other areas, as required

How to Apply

To apply for this position, please download and complete the application from our Careers webpage and email it, along with your CV, to Sign in to view email by 9:00am Friday 23rd October 2026.

Your supporting statement must not exceed two pages and should cover your motivation for applying for the role and how your skills and experience meet the criteria outlined in the Person Specification. This is also your opportunity to demonstrate the written communication skills that will be necessary for the role.

Right to Succeed reserves the right to close this vacancy earlier without prior notice for reasons including, but not limited to, business needs or the identification of a suitable candidate. Candidates are advised to apply as early as possible.

Timetable

Applications invited by: 9:00am Friday 23rd October 2026

1st stage interview: Wednesday 28th October 2026 (online zoom)

2nd stage interview : Wednesday 4th November 2026 (in person Manchester)

These dates may be subject to change.

Role Summary

We are seeking a highly motivated individual with expert organisational and people skills who will be the reliable, positive, “go-to” person for our programmes in Crewe, playing a pivotal role in supporting high quality local programme delivery and fostering positive relationships with schools, external partners and agencies.

As a Senior Programme Officer, you will play an integral role in supporting staff in the Crewe programme to deliver a high quality programme with maximum impact. You will be required to support the local schools initially, then progress to supporting the communities through the initial discovery and thereafter move to delivery phase. There will be additional responsibilities for the delivery of key work streams.

Person Specification

Experience (essential)

• At least 3 years experience of working in administration
• Working in a growing team in a fast paced, busy environment and with tight deadlines
• Building and maintaining effective relationships with key external stakeholders
• Planning, organising and supporting the delivery of events and complex projects involving multiple tasks and stakeholders
• Experience of improving processes and efficiency savings
• Strong organisational skills with the ability to prioritise tasks without close supervision.
• Strong experience of using IT platforms such as microsoft/google

Experience (desirable)

• Experience of conducting/being involved in research
• Experience of working in the education/youth or social care and community sector

Skills (essential)

• Ability to develop others, upskilling in new processes or sharing learning
• Proven organisational, prioritisation, planning and project management skills
• Excellent relationship management skills and ability to work with a wide variety of stakeholders
• Ability to work independently and as part of a team working on a larger project
• Excellent ICT skills (as a user), ability to support others in understanding ICT platforms
• Ability to work on multiple tasks at the same time and to plan effectively to meet programme deadlines
• Ability to be highly self-motivated, flexible and effective as a professional
• Effective communication skills including strong written English skills
• Confident compiling data
• Numerate with the ability to prepare simple financial reports, such as budget templates
• Proactive in approach, thinks ahead and anticipates and deals with issues without being prompted.

Knowledge (desirable)

• Knowledge of education or wider services both public and voluntary available to support young people and families across the boroughs we will work in Crewe

Key Responsibilities

Providing robust coordination of Crewe Programme

• Creating clear, robust programme discovery and delivery plans.
• Ensuring; plans are regularly monitored and iterated effectively, timely processing of payments and invoices for programme delivery and that all programme expenses, purchase orders and invoices are up to date.
• Email and diary management, scheduling of meetings, booking travel, accommodation
• Attend partner meetings to provide administrative support as and when required.
• Data management including; data input, tracking and ensuring programme data is accurate and up to date, alongside analysing large quantities of data.
• Proactively conducting research tasks to develop knowledge of the area/s across the current and prospective delivery areas as well supporting with quality assurance and compilation of internal and external reports.
• Team coordination including scheduling meetings and maintaining action log and being the first point of contact when core team members are unavailable
• Support coordination of other strands of work across programmes at Manager’s discretion

Managing the high quality discovery and delivery of key work streams

• Support the effective delivery of all programme workstreams, reporting to the Senior Programme Manager:
• Manage stakeholder relationships and regular communication with identified partners through discovery and delivery
• Identify and raise discovery and delivery risks to the Senior Programme Manager in a timely manner
• Review and report on project progress against objectives, milestones and expected outcomes

Influencing operational relationships and when required, those at a strategic level

• Effective and appropriate partner management across key stakeholders, working collaboratively with internal teams to maintain productive relationships and ensure ongoing programme engagement
• Proactively identify risks arising with programme partners and work with the Programme Manager to mitigate these
• Lead effective communication channels between Right to Succeed, schools, local authorities and other partners, ensuring information is shared in concise, timely and proactive manner
• Conduct research tasks to develop knowledge of the local area and key challenges facing programme partners
• Represent Right to Succeed in key stakeholder meetings and advocate for the programme
• Plan and deliver events attended by programme partners and external stakeholders
• Support other colleagues working on events and discreet projects

Leading processes and systems for robust administration and coordination of a complex programme

• Robust and effective administration using Google suite and microsoft packages
• Oversee stakeholder management systems, working with Programme Manager to ensure processes are followed and continually improved
• Oversee finance systems and effective financial administration within the programmes to ensure processes are followed and effectively in place
• Oversee programme discovery and delivery systems, working with Senior Programme Manager to ensure processes are followed and continually improved
• Conduct annual due diligence checks for all partners
• Oversee event management systems, working with Senior Programme Manager and Development Team to ensure events are delivered successfully and the processes are reviewed and continually improved
• Sharing good practice in systems management across the organisation and supporting the improvement of processes and systems across other departments

Coordinating programme related external and internal communications activity

• Work with the Communications Team to support programme PR/marketing and other campaigns across the year as required
• Support Communications Team with administration and day to day management of the charity’s online platforms including its website, CRM (Hubspot) and social media tools, ensuring that they remain current and effective in building support for the work of the charity and its partners
• Support the organisation in annual learning and celebration events for programmes
• Acting as a conduit between the delivery/non delivery team to identify and maximise opportunities to share positive stories about RTS work
• Contribute to ensuring that the internal communications across programmes within the organisation is effective

Please note the critical responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business needs.

Travel

This role will require significant local travel between schools and other agencies within Crewe and occasional travel to Right to Succeed’s offices. It is essential that the post-holder has access to a car or excellent transport systems in order to travel efficiently between locations