Facilities Manager

Summary

As our Facilities Manager, you'll play a vital role in looking after our buildings and facilities, helping to create safe, welcoming and sustainable places for everyone. You'll lead operational support services across (site named or property group) ensuring our sites are well cared for and fit for the future.

What it's like to work here

You'll report to the General Manager and will play an important part of the Senior Leadership team on property. You'll manage two members of staff and oversee a team of facilities volunteers.

The Vyne attracts over 200,000 visitors a year and as parts of the property are over 500 years old this role plays an important part in ensuring that the facilities on property stand up to welcoming all of these visitors onto property. No two days are the same, one minute you will be ensuring that the fire alarm system is fully compliant, the next checking that the renewable energy system is functioning correctly, and then arranging spill kit training for all staff.

You'll play a key part in ensuring that the facilities department, whilst also supporting other departments, play a key part in the Trust’s new strategy. This role will also play a key part in managing the day-to-day visitor business, both in supporting the operation to function fully and also in Being a Duty Manager as part of a rota.

The Vyne team has a “can do” attitude with a supportive network of staff and volunteers around you.

This grand yet intimate family home is a treasure trove of rare artefacts, and we welcome people who can help bring The Vyne’s unique heritage to life. The property’s many attractions include a second-hand bookshop, two-floor café housed in a 17th century brew house and a working kitchen garden which provides delicious seasonal produce for visitors to purchase. You’ll need passion and commitment to work at this fascinating property, however the variety and challenge of being part of the team offers many rewards.

Click here for more information about this location

What you'll be doing

You'll help care for the places people love by leading the delivery of facilities management services across our (property or property group). From maintaining historic buildings and essential infrastructure to managing projects, budgets and resources, you'll ensure our places remain welcoming, safe and sustainable for everyone to enjoy. You'll champion safety and compliance, helping us meet our legal responsibilities while embedding a culture of best practice and continuous improvement. Leading a team of staff and volunteers, you'll create an environment where people can thrive, develop and contribute their skills. Working closely with colleagues, contractors and other partners, you'll build strong relationships and play an important role in delivering our operational and conservation objectives.

Who we're looking for

You’ll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths. Please use your application to demonstrate how you meet the criteria below:

• Strong understanding and experience in facilities management and maintenance.
• Knowledge of health, safety, environmental and compliance requirements relevant to facilities management.
• Experience of managing compliance, risk assessments and operational procedures.
• Understanding of building fabric and conservation principles.
• Strong commercial, analytical and financial management skills.
• Experience leading and developing high-performing team.
• Experience in procurement, contracts, supply chain and contractor management.
• Strong communication and relationship-building skills with a wide range of stakeholders.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

National Trust place

The Vyne, Sherbourne St John, Basingstoke, RG24 9HL

Documents

Facilities Manager - C.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 1st November 2026

To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at Sign in to view email

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at [email protected] and we'll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.