Events and Volunteer Manager

Company Description - Restore Hope is a Christian Charity with a passion to see the lives of children, young people and families transformed. We are based on a 360-acre country estate near Amersham, Little Chalfont and Chesham in Buckinghamshire and we seek to use the stunning location and facilities to see hope restored. Many of those we work with are going through really tough situations and come from backgrounds where opportunities have been limited. Our focus is on inspiring, training and equipping local children, young people and families with the skills that enable them to fulfil their potential. To that end, we run a well-developed and wide range of fun activities, training courses and events. These provide support, build friendships, learn new skills, gain qualifications and build self-worth. Alongside our regular programmes, we deliver a varied calendar of events that bring people together, strengthen community connections and celebrate all that Restore Hope has to offer. These include celebrations for the families we support, fundraising events generating vital income for our charitable work and larger events that engage the wider community and inspire people to get involved. As a Christian charity, whilst we are inspired by our faith in Jesus Christ, we serve people of all faiths and none. We believe that no matter how bad a situation may seem there is always hope.

ROLE DESCRIPTION: The Events and Volunteer Manager plays a key role in delivering Restore Hope's vision and strategy through the effective planning and delivery of charity events, alongside the recruitment, development and care of our volunteer community. The postholder will project manage key charity events to ensure safe, professional and financially well-managed delivery, and lead the organisation-wide volunteer management function. Working with departmental managers, the role will build a strong and sustainable volunteer community supporting programmes, events and estate operations, whilst helping volunteers develop skills, confidence and a genuine sense of belonging. Whilst there isn’t a genuine occupational requirement for the post holder to be a practising Christian, as a Christian charity the successful candidate would need to commit to work within Restore Hope’s values and Christian ethos.

MAIN DUTIES & RESPONSIBILITIES: Events and Operations

• Work with the COO, Fundraising Director, Head of Programmes and other team leaders to plan and maintain a coordinated calendar of charity events.

• Project manage key charity events from initial planning to delivery and evaluation, ensuring consistently high standards.

• Coordinate event logistics, volunteer teams, suppliers and stakeholders, with clear roles, responsibilities and communication.

• Develop consistent event planning procedures and communicate these effectively across the staff team.
• Work with the Operations Coordinator to ensure effective event booking and administration processes.
• Work with the Communications Manager to ensure event publicity and marketing are timely, effective and consistent with Restore Hope’s brand.

• Complete and maintain appropriate event risk assessments, safety plans and event management documentation, liaising with the Health and Safety Officer.

• Develop and monitor event budgets, evaluate financial performance and ensure accurate reporting with the Finance Manager.

• Work with the Fundraising Director to develop sustainable fundraising events and contribute to the charity’s income strategy.

• Work with relevant colleagues to review event pricing, operational effectiveness, feedback and opportunities for improvement. Volunteer Management

• Lead the recruitment, induction and retention of volunteers across Restore Hope, working with departmental managers to identify needs and match people to suitable roles.

• Work with the Strategic and Partnerships Lead to build relationships with churches, businesses and community groups to attract volunteers and widen opportunities for involvement.

• Ensure volunteers feel welcomed, valued and supported through effective communication, care, opportunities for feedback and appropriate training, identifying and supporting volunteer team leaders.
• Oversee volunteer policies and consistent standards, including safer recruitment, appropriate DBS checks, safeguarding, confidentiality and conduct, alongside relevant leads and supported by the Operations Administrator and Charity Administrator.

• Work with the Operations Coordinator and departmental managers to maintain accurate volunteer records, schedules and communications, with managers retaining day-to-day supervision.
• Support departmental managers in addressing volunteer concerns sensitively and consistently, in line with charity policies.

• Supported by the Operations Administrator, monitor volunteer involvement and contribution, and work with the Head of Programmes to identify suitable volunteering pathways that build skills, confidence and belonging. General

• Work collaboratively with colleagues across Restore Hope’s sites and uphold the charity’s values and Christian ethos whilst welcoming people of all faiths and none.

• Undertake other duties of a similar nature commensurate with the role as reasonably required.

• Strong experience of managing events in a charity, church, community or business environment.

• Demonstrable experience of recruiting, coordinating, supporting and developing volunteers.

• Excellent organisation, event logistics, project management and budget-monitoring skills.
• Ability to build positive relationships with volunteers from a wide range of backgrounds and experiences.
• Experience of developing volunteer leaders and encouraging ownership and responsibility.
• Understanding of volunteer safeguarding, safer recruitment, confidentiality and appropriate professional boundaries

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• Ability to maintain effective volunteer records, systems and communications.
• Strong interpersonal skills, including handling sensitive conversations and resolving concerns constructively.
• Ability to collaborate with departmental managers while maintaining consistent organisation-wide standards.

• Excellent written communication, numeracy and confidence using Microsoft Office and relevant databases.

• Self-motivated, reliable, discreet and able to manage competing priorities and deadlines.
• Commitment to a welcoming and inclusive volunteering environment reflecting Restore Hope’s values and ethos.

• Experience working with children, young people and families is desirable.

• Experience updating websites or internal databases and relevant marketing experience are desirable.
• Degree-level education or equivalent experience is preferred but not essential.

• Current driving licence and use of own car.

TO APPLY: To apply please email your CV and a covering letter to Sign in to view email The closing date for applications is 13th November 2026