Employment Adviser

Role Overview

Are you passionate about making a difference in people’s lives? As an Employment Adviser, you will play a vital role in helping participants overcome barriers, develop employability skills and secure meaningful work. This is a rewarding opportunity to join a dynamic team committed to inclusion, empowerment, and positive change.

This role is part of Fedcap UK’s Economic Development & Workforce Development practice area and you will be working for ELITE Supported Employment.

• Location: Bridgend
• Hours: 35.5 hours per week.
• Salary: £26,157 to £27,486
• Driving license and own car: essential criteria for applicants due to the outreach nature of this role.

About the Role

• Accept and assess referrals to identify employment goals, barriers, and support needs.
• Deliver pre-employment activities and manage a caseload to support access to employment.
• Provide accredited and non-accredited training to individuals and groups.
• Liaise with employers to secure job opportunities, placements, and volunteering roles.
• Support employers with reasonable adjustments and promote Disability Confident practices.
• Deliver in-work support, job coaching, and job maintenance strategies.
• Promote ELITE’s services through presentations and marketing events.
• Provide financial guidance, including Better Off in Work calculations.
• Maintain accurate records, monitor participant progress, and meet project KPIs.
• Collaborate with internal teams and external partners to maximise outcomes.

About You

(Essential (E)/ Desirable (D))

• Full driving license and access to a vehicle. (E)
• Flexibility to work evenings, weekends, and bank holidays. (E)
• Strong understanding of the needs of disabled and disadvantaged individuals. (E)
• Excellent communication, negotiation, and interpersonal skills. (E)
• Ability to work independently and as part of a team. (E)
• Strong organisational and time management skills. (E)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). (E)
• Commitment to equality, diversity, and safeguarding practices. (E)
• Experience in supported employment or welfare-to-work environments. (D)
• Knowledge of Supported Employment techniques. (D)
• Ability to speak and/or write fluent Welsh. (D)
• Knowledge of the local employment market and benefit system. (D)

Benefits

• Company pension. (3% matched)
• 20 – 25 days annual leave based on length of service, plus 8 bank holidays and 4 discretionary days.
• Holiday buy and sell scheme.
• A range of shopping and activity discounts and cashback options.

About ELITE Supported Employment

With more than 30 years of experience, ELITE Supported Employment has helped more than 20,000 disabled people and individuals with barriers to work access and sustain meaningful employment in Wales.

Through its award-winning social enterprises – ELITE Clothing Solutions and ELITE Paper Solutions – it creates pathways into work by providing tailored supported employment, training and advocacy.

A third social enterprise, ELITE Training Services, offers professional, specialised training within the employment sector, including an accredited Level Three Certificate for Supported Employment Practitioners. We’re part of The Fedcap Group which serves more than 332,000 people each year through a network of not-for-profit affiliates in the US, UK, Canada and Australia.

INDHP