Commercial (non-life) Insurance Account Handler

Commercial (non-life) Insurance Account Handler

Location: Near Sevenoaks, Kent

Working Pattern: Hybrid – 4 days office-based, 1 day working from home

Salary Guide: up to £33,500 per annum (dependent on experience)

Join Our Expanding Team at Gibbs Laidler Consulting

Due to continued growth and expansion, Gibbs Laidler Consulting LLP is looking to recruit an enthusiastic and motivated Account Handler to join our established insurance consultancy team.

This is an excellent opportunity for an experienced insurance professional looking to further develop their career within a specialist consultancy, working with a diverse portfolio of clients across the social housing sector.

The role will be primarily based at our head office near Sevenoaks, Kent, with the flexibility to work from home one fixed day per week.

Applicants must be car users and hold a full UK driving licence, as the role requires travel to the office and occasional client meetings.

About the Role

You will join a dedicated consultancy team supporting an established client portfolio, working across a wide range of commercial insurance programmes.

This is a varied and engaging position combining technical insurance knowledge, client relationship management and project support.

Key responsibilities include:

• Responding to client enquiries via telephone, email and Microsoft Teams.
• Supporting the delivery and management of insurance tender projects.
• Assisting with the day-to-day management and servicing of client insurance programmes.
• Liaising with clients, insurers, brokers and other stakeholders.
• Attending occasional client meetings, industry conferences and corporate events.
• Working collaboratively with colleagues to deliver high-quality insurance consultancy services.
• Supporting the continued development and growth of the business.

Our clients are located throughout England and Wales, and occasional travel, including overnight stays, may be required.

About You

We are looking for a proactive, organised and personable individual who is keen to further develop their career within the insurance industry.

Essential Requirements

• A minimum of 2 years' experience within the insurance industry, ideally in general commercial insurance.
• Good understanding of commercial insurance products and processes, ideally including property, liability or construction insurance.
• Strong IT skills, particularly Microsoft Word, Excel and Outlook.
• Excellent written and verbal communication skills.
• Strong organisational skills, attention to detail and the ability to manage competing priorities.
• A professional, client-focused approach and the ability to work effectively as part of a team.
• A full UK driving licence would be beneficial, with the ability to travel to the office and client locations as required.

Desirable

• CII qualifications or progress towards professional insurance qualifications.
• Previous experience in an insurance brokerage, account handling or commercial insurance environment.
• Experience supporting insurance renewals, tenders or client servicing activities.

Salary & Benefits

• Salary Guide: £33,500 per annum, but we will be tailor the package depending on experience and qualifications.
• Hybrid working arrangement, including one fixed working-from-home day per week.
• Support towards professional qualifications and continued career development.
• Opportunity to work within a growing specialist insurance consultancy.
• A supportive, collaborative and flexible working environment.
• Exposure to a broad range of commercial insurance and risk management projects.

How to Apply

If you are looking for a new opportunity within a growing consultancy business, we would welcome your application.

Please submit a tailored CV and covering letter (maximum 500 words) to:

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Closing Date: 30 October 2026 at 13:00

We reserve the right to close this vacancy early if sufficient applications are received.

Applicants must have the right to work in the UK.

Additional Information

Gibbs Laidler Consulting LLP is an equal opportunities employer. We welcome applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Personal information provided during the recruitment process will be processed in accordance with our recruitment privacy notice.