Transport Team Leader

About The Role

We are looking for an experienced Transport Team Leader to oversee the day-to-day management of Patient Service Operatives (PSOs), ensuring the safe, efficient and compliant delivery of products to patients' homes.

Key Responsibilities

• Plan and coordinate drivers, vehicles and resources to ensure deliveries are completed within agreed SLAs.
• Ensure compliance with Good Distribution Practice (GDP), transportation legislation, company policies and quality standards.
• Lead, motivate and manage the performance of the PSO team.
• Develop and deliver training to enhance team knowledge, skills and behaviours.
• Monitor KPIs and drive continuous improvement to optimise operational performance.
• Maintain high standards of compliance and Health & Safety across all transport operations.

About You

• Previous experience in a transport or logistics supervisory/leadership role.
• Strong people management, planning and organisational skills.
• Knowledge of transport compliance, Health & Safety and performance management.
• Experience coaching, training and developing teams.
• A proactive approach with a focus on service excellence and continuous improvement.

Experience within a healthcare, homecare or regulated environment would be advantageous.

We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team

At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.