Car Park Assistant

The Estates and Facilities Management Team is responsible for delivering and monitoring a wide range of essential support services across the Trust, including estates, facilities, transport, telecommunications, capital projects and interpreting services. The post holder will act as the first point of contact for the department, providing comprehensive administrative support, managing enquiries from staff, suppliers and contractors, coordinating incoming work, and ensuring effective communication across internal and external stakeholders. The role also includes supporting financial reconciliation, performance monitoring, contract assurance and the day-to-day management of the Trust’s car parking services, ensuring compliance, accurate income collection and effective contractor oversight. This is an excellent opportunity for a motivated, organised and enthusiastic individual to gain valuable experience within a dynamic and innovative Estates and Facilities team.

This role provides comprehensive administrative support to the Estates and Facilities team, with responsibility for managing staff car parking permits across Trust sites, including processing new applications, renewals, amendments and cancellations, maintaining accurate permit records, and ensuring appropriate charging arrangements are applied. The post holder supports the administration of car parking services, room bookings, purchase orders and invoices, while ensuring deadlines are met and sensitive information is handled appropriately. Additional responsibilities include maintaining office supplies within budget, recording and reporting staff absence, attending relevant user group and committee meetings, and supporting departmental projects as required. The role also contributes to service improvement initiatives, sustainability objectives and Cost Improvement Plans (CIP). In relation to residential accommodation, the post holder arranges property viewings, processes deposits and rental payments in line with Trust financial procedures, and undertakes regular accommodation audits, including fire safety compliance checks. The position requires a flexible and proactive approach to support the efficient delivery of administrative services across the department.

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

For further details / informal visits contact: Name: Diana Nikollaj Job title: Manager Email address: Sign in to view email Telephone number: 02033158000