BOOST Hub Support Worker (Volunteer Role)

Are you passionate about supporting women facing disadvantage to overcome barriers and build more positive futures? Could you use your experience, skills or understanding of complex needs to provide friendly, empowering and non-judgemental support?

St Giles Trust is looking for a Volunteer Hub Support Worker to join our BOOST Project in Newport, providing person-centred support to women with lived experience and complex needs as they work towards their personal, learning and employment goals.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement hold the key to positive change in others.

About BOOST

The Gwent Helping End Homelessness Project (BOOST – Building On Our Strengths Together) is a five-year National Lottery funded project delivered by St Giles Trust and a wider consortium of third sector and other organisations.

Through our Women's Hub in Newport, we support women with lived experience and complex needs through peer mentoring, trauma-informed support, training and co-production.

Participants can access accredited training and work placements, professional coaching and support with employment, learning and general wellbeing, helping to strengthen opportunities for employment and make homelessness rare, brief and non-recurrent.

About this key role

As a Volunteer Hub Support Worker, you'll provide individual, person-centred support to women taking part in the programme.

You'll work alongside the BOOST team and partner organisations to help participants overcome barriers to progression, access appropriate specialist support and make progress towards their goals.

You may also help plan and deliver training and coaching sessions, while supporting participants throughout their time with the programme.

What we are looking for

• Experience of supporting vulnerable or disadvantaged people, particularly women with complex needs.
• Lived experience or a strong professional understanding of the challenges faced by the women we support.
• Experience supporting people to access specialist services such as housing, substance misuse or mental health support.
• An understanding of safeguarding and a commitment to promoting the safety and wellbeing of vulnerable people.
• An empowering, engaging, friendly and non-judgemental approach.
• Good written and verbal communication skills.
• A commitment to equality, diversity and anti-discriminatory practice.
• The ability to work positively and collaboratively with staff, volunteers and partner organisations.
• Flexibility and a willingness to build positive working relationships with a diverse range of people..

Please note: this volunteer role is subject to an Enhanced DBS check.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.