Senior Receptionist

GAUCHO is looking for an enthusiastic and experienced Senior Receptionist to join our GAUCHO GAUCHO Richmond team! The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have experience as a receptionist, an outgoing personality that works well within a team demonstrating empathy and kindness towards others. They will be a GAUCHO ambassador.

Benefits and Training

• 50% off your food bill at all GAUCHO’s.

• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform.

• Career development and progression.

• Breakfast and dinner provided on every shift worked.

Key Responsibilities for GAUCHO Senior Receptionist

• Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit.

• Ensure all GAUCHO reservations are processed professionally and accurately.

• Support and assist the management team to maximise sales revenues through cover driving and business optimisation

• Be the face of GAUCHO and demonstrate service excellence through heightened hospitality

Requirements for GAUCHO Senior Receptionist

• Assist leading the reception team to success

• Be a team player and work well within a fast-paced environment

• Demonstrate a positive approach to own role and teamwork

• Be friendly, welcoming and approachable

• Be professional and respectful at all times

• Have fun and create a warm and welcoming atmosphere at reception

• Ability to use booking systems correctly and consistently use guest notes