Senior Paralegal - Motor (Scotland)

Department: Legal

Employment Type: Permanent - Full Time

Location: Glasgow

Key Responsibilities

• Create initial case strategy following Client Guidelines and review of information available
• Run Scottish court credit hire litigation to point of final evidential hearing/trial
• Undertake discussions and negotiations with Insured, Insurer and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of cost
• Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
• Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments
• Dealing with correspondence and telephone calls
• Undertaking periodic reviews of files in line with Client requirements
• Updating reports
• Meeting agreed performance targets
• Ensuring files are kept within ISO 9001 guidelines
• Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested
• To ensure compliance with the SRA Standards & Regulations

Skills, Knowledge & Expertise

Essential

• Previous experience of handling own caseload

• Good standard of education – 3 GCSE’s grade C or above or equivalent including Maths, English & Science as a minimum.

• Good telephone negotiation skills

• Have an understanding of case law and litigation practice & process and CPO

• Ability to use own initiative

• Ability to plan and prioritise workloads

• Excellent listening and verbal communication skills

• Ability to make decisions

• Ability to remain calm under pressure

• Ability to follow work processes and keep to strategy yet flexible enough to adapt to change

• Proficient IT skills

• Adhere to the Keoghs Values

Desirable

• Previous experience in credit hire a minimum either defendant (preferable) or claimant.

• Knowledge / experience of the litigation process

• Some knowledge of Road Traffic Accidents (RTAs)

• Experience of Indemnity Principles