Business Analyst – 2plan

We are looking for a Business Analyst to join 2plan and play a key role in delivering business change and technology improvement initiatives across the organisation. Working closely with stakeholders at all levels, you will be responsible for identifying, analysing and translating business needs into clear, actionable requirements for both technology and operational teams. Acting as the bridge between business objectives and solutions, you will support the successful delivery of change projects by analysing processes, systems and services, ensuring improvements drive efficiency, enhance client outcomes and align with wider business goals. You will also work closely with the Group Change teams to promote consistency, best practice and effective delivery across the organisation.

This is a hybrid role, based 3 days a week from the Leeds office.

The benefits

• Salary - Up to £54,000
• Bonus scheme - on target bonus - 7.5%
• Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
• Critical illness cover
• Income protection - 1x salary
• Death in service - 4x salary
• 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
• A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Key Accountabilities

• Lead business and systems analysis across a range of change and IT improvement projects within 2plan.
• Gather, challenge and document business requirements through stakeholder workshops, interviews and feedback sessions.
• Translate business needs into clear functional and technical requirements for technology and delivery teams.
• Analyse processes, workflows and data to identify opportunities for operational and technology improvements.
• Produce high-quality project documentation, including process maps, use cases, requirements and governance artefacts.
• Act as the key link between business stakeholders, technology teams, third-party suppliers and testing teams to ensure successful delivery.
• Support end-to-end change initiatives, including process redesign, implementation, testing, training and benefits realisation.