259193 Secretary

Be at the heart of patient care. Join our Acute & Diagnostic Administration Team.

Are you highly organised, motivated and passionate about making a difference behind the scenes? Do you thrive in a fast-paced environment where no two days are the same? If so, we would love to hear from you!

NHS Dumfries & Galloway is looking for an enthusiastic Band 3 Secretary to join our Acute & Diagnostic Administration Services Team. This is an exciting opportunity to play a vital role in supporting clinical teams and ensuring patients receive a high-quality, efficient service throughout their healthcare journey.

What You'll Do

As a key member of the administration team, you will:

Provide comprehensive secretarial and administrative support to clinical teams

Coordinate patient communications and respond to enquiries from patients, staff and healthcare professionals

Support multidisciplinary teams, meetings and specialty services

Prepare letters, reports and clinical correspondence

Manage and prioritise a varied workload in a busy healthcare environment

Help ensure patients experience a smooth and efficient journey through our services

Work collaboratively across specialties, providing flexibility and cross-cover where required

What We're Looking For

We're seeking someone who is:

Organised, proactive and able to prioritise competing demands

An excellent communicator with a professional and caring approach

Experienced in administration and confident using Microsoft Office applications

Able to work independently while also being a supportive team player

Calm under pressure, adaptable and committed to delivering excellent service

Passionate about making a difference to patients and colleagues alike

Why join us?

At NHS Dumfries & Galloway, our administration teams are essential to delivering outstanding patient care. You'll be part of a friendly, supportive team where your contribution is valued and where you'll have opportunities to develop your skills, gain experience and make a real impact every day.

What You'll Bring

• SVQ Level 3 in Business & Administration (or equivalent experience)
• Strong IT and keyboard skills
• Excellent organisational and communication skills
• Attention to detail and a commitment to accuracy
• A flexible, positive and customer-focused attitude

Make a difference every day

Whether supporting clinicians, helping patients navigate their care, or ensuring vital information reaches the right place at the right time, your work will directly contribute to the delivery of safe, effective healthcare.

Apply today and become part of a team where every role matters and every contribution counts.

Please note: Interviews will be in person only, in Dumfries, as a typing test will be part of the interview process. Unfortunately, we are unable to offer Virtual interviews on this occasion.

Informal enquiries are welcome, please contact Rachael Barrett - Sign in to view email or Tel: 01387 246246 Ext. 32321

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa