Assistant Restaurant Manager

Assistant Restaurant Manager

At Chilled, Assistant Restaurant Managers are culture carriers, standard setters, and future leaders.

This role is about creating consistency, energy, and trust on every shift — for guests and for the team.

What This Role Is Really About

You help turn busy services into great experiences.

You set the tone on the floor, support your managers, and develop your team — especially when it’s loud, fast, and demanding.

- Thrives in high-energy environments

- Cares deeply about standards

- Wants to grow into senior leadership, not stand still

How Our Values Show Up in This Role

Warm (Humble)

That means:

• Supporting the GM and Restaurant Manager

• Treating every team member with respect, regardless of role or experience

• Owning mistakes openly and setting the example for accountability

Hungry

- Being visible on the floor during service, not hiding in the office

- Stepping in when standards dip — without being asked

- Pushing for better guest experience, better team performance, and better execution

You bring energy to every shift and expect the same from those around you.

People Smart

You understand that people drive performance.

- Coaching and developing team members through briefings, 1:1s, and real-time feedback

- Handling conflict calmly and directly — not avoiding it

- Adjusting your leadership style depending on the person and the situation

You know how to motivate and challenge in the right way

Trust

You protect standards when it matters most.

- Delivering consistent service and food quality during busy, high-pressure shifts

- Monitoring ticket times, guest feedback, and floor flow

- Setting the scene — lighting, music, atmosphere — so every guest feels the Chilled vibe

- Knowing the menu inside out and confidently engaging with guests

oh.. and you can get all of this!

Competitive, industry-leading pay

28 days paid holiday

Christmas Day & New Year’s Day off

Your birthday off – paid

Up to 70% discount across all Chilled Pubs

WageStream access (get paid early if you need to)

Monthly incentives, Dennis Awards, and company-wide competitions

Pension scheme

Clear progression — many of our chefs started as Kitchen Porters ‍‍

Apprenticeships, training, and real investment in growing our own

Wine Club — because why not?