VIP Nation Event Administrator – Festivals & Touring UK - #3175891

Live Nation


Date: 15/01/2022
City: Becontree, England
Contract type: Full time
Live Nation

Job Summary:

Company: Live Nation

Department: VIP Nation Europe

Location: London

Reports to: Assistant Event Manager

Working Hours: 40 hours per week, with some unsociable hours and weekends

Contract Type: Initially a 12 month fixed term contract

Role Description

Working within VIP Nation, Live Nation Entertainment’s VIP experiences business, you will help support the Event Management team on specific projects and events as well as with the day-to-day planning and fulfilment across the UK VIP Nation operates packages for festivals and tours

It is envisioned that in this role you will be focussing primarily on festival activity from May through to September and on touring activity year-round. In this role you will ensure the customer receives the event information in full and on time. You will also ensure that staff briefings are compiled to the agreed standard and assist our Event Managers in all aspects of relevant admin and organisation including travel bookings and expenses

The role is office based but you will also be required to work at events. For this role you should possess exceptional communication, interpersonal and organisational skills, be detail oriented and methodical and be able to demonstrate the ability to work on more than one project at a time

Who you are

Competencies / Skills / Knowledge / Experience

  • Excellent verbal communication skills
  • The candidate should have previous experience in writing briefings or reports to an appropriate level
  • Proficiency in Microsoft applications especially Excel and Word is essential. Use of formulas is desirable
  • Previous corporate /private events experience would be a distinct advantage
  • Previous experience in administration

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

  • Excellent organisational skills and the ability to work on more than one project at a time
  • Naturally methodical and detailed orientated
  • Determined
  • Ability to work accurately and effectively under pressure and to meet deadlines
  • Ability to work independently with a high level of personal responsibility and initiative
  • Ability to understand issues and to find solutions
  • Aptitude for creative thinking
  • Calm and patient approach
  • Ability to build rapport
  • Outcome orientated

What the role includes

This role will provide full administration support to the VIP Nation Event Managers in all areas of product and event fulfilment across both festivals and tours

Fulfilment

  • Provide full administration for the management & fulfilment of tours, festivals, or events
  • Assist the event managers in researching product or capacity feasibilities and obtaining any necessary venue information
  • Assist in with the recruitment of casual staff & organisation of staff across the festival season
  • Prepare purchase orders to confirm goods, equipment and staffing as directed by Event Mangers
  • Co-ordinate logistical arrangements, book travel, as well as help claim all expenses back through our travel booking system
  • Ensure all casual staff hours are recorded correctly
  • Ensure all casual staff have supplied and completed required statuary information
  • Assisting in the collation and distribution of event staffing briefs
  • Compile all event information packs
  • Create and disseminate event information emails, communication to customers for each package in each city on each tour/festival and follow up with any non-deliverable items to ensure customers are aware of event timings and other important information
  • Allocation of time slots to customers where required
  • Agree and compile entry information and timings for letters/emails and itineraries
  • Compile and prepare registration materials
  • Post-event; provide crucial event information to the rest of the team
  • Compile a complete tour or festival summary report
  • Assist in sourcing and researching suppliers, including facilitating tender processes
  • Ensure stock and assets inventory is monitored, and up to date at all times. This will include making sure stock is replenished
  • Assist with the return of goods after a tour or a festival to our storage facilities
  • Ensure office storage space is kept tidy and follows guidelines
  • Assist with customer service enquires and complaints where necessary
  • Take and disseminate notes during meeting, as required

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year

APPLICATION DEADLINE:19th January 2022. We revise the right to close applications at any time.

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